Local Chapter Association Board of Directors
The AAPC Chapter Association (AAPCCA), the Governing Board for AAPC Local Chapters, is a non-profit association established to create, maintain, and sustain the infrastructure, through approachable and accountable representation, necessary to empower local chapters to function in support of the AAPC "Upholding a Higher Standard". The Board provides policy, rules, regulations, direction, and advice to the AAPC local chapters and is also charged with ensuring that the local chapters function in accordance with the mission of the AAPC.
The AAPCCA Board of Directors is comprised of 16 certified AAPC members who work collaboratively with AAPC staff and current local chapter officers. Two board members represent each region of the country. New board members are selected on an annual basis. AAPC members who have previously served as chapter officers are invited to apply to serve on the Chapter Association Board of Directors.
Hardship Scholarship Fund
In 2012, a new scholarship program was created by the AAPCCA Board of Directors for the purpose of providing assistance to AAPC members who need financial support with maintaining their
membership and credentials. Those with financial burdens can make application online. The option is also available for members to nominate a fellow AAPC member in need of financial
The scholarship application review committee is formed of past AAPCCA Board of Directors members and is strictly a volunteer role. The scholarship can only continue with assistance from
donations made by members; once funds run out, then scholarships given will be on hold. Learn more about this scholarship or
fill out the application.
Region 1 - Northeast
Maine, New Hampshire, Vermont, Massachusetts, Connecticut, Rhode Island, New York
Roxanne Thames, CPC, CEMC
Coding and Compliance Auditor, Pinnacle Health Medical Group, Inc.
Roxanne Thames has worked in the medical billing and coding field for 20 years. She started her career as a billing office clerk for a nursing home and later worked as a physician
biller / coder for a large internal medicine practice in Lemoyne, Pa. Thames received her CPC® in 2005 and her CEMC™ in 2009. She has taught diagnosis coding at Harrisburg Area
Community College, and her areas of expertise are physician billing, coding and provider education, ICD-9-CM coding, accounts receivable, collections, evaluation and management (E/M)
auditing, and appeals process. Thames works as a compliance auditor for a medical group, is an active member in her local chapter, and enjoys mentoring, networking, and visiting with other
Chapter affiliation: York, PA
Offices held: President, president-elect
Pam Brooks, CPC, CPC-H
Physician Services Coding Manager, Wentworth Douglass Hospital
Pam Brooks has been an employee at Wentworth Douglass Hospital in Dover, N.H. for 12 years. She supervises a staff of multi-specialty coders and has developed a team of medical auditors
and educators, surgical coders, and documentation improvement specialists. Working in the medical field since 1991, Brooks first started in a mental health billing office. She then moved
into practice management, overseeing the operations of an eating disorders practice. She earned a Bachelor of Science degree in Adult Education and Workplace Training from Granite State
College and is completing her master’s degree in Health Administration from St. Joseph’s College of Maine. Brooks sits on the advisory board for the Medical Administration Program at Great
Bay Community College in Portsmouth, N.H. She enjoys mentoring new coders and helping them find employment opportunities in the coding field.
Chapter affiliation: Seacoast-Dover, NH
Offices held: Secretary
Region 2 - Atlantic
New Jersey, Pennsylvania, Delaware, Maryland, Washington DC
Robin Zink, CPC
Business Office Manager, Lancaster Orthopedic Group
Robin Zink has 28 years of experience in health care, working in various capacities within the physician practice and hospital settings. She earned a CPC® in 2003. Zink helped establish
the Lancaster, Pa. chapter, which now has more than 200 members. She enjoys mentoring and encouraging other coders, and is especially proud that her entire coding staff has received their
CPC®. Zink’s areas of expertise include revenue cycle management, coding, and regulatory compliance.
Chapter affiliation: Lancaster, PA
Offices held: President, president-elect
Cynthia Colangelo, CPA, CPC, CPC-H
Chargemaster Supervisor, AtlantiCare Regional Medical Center
Cindi Colangelo was introduced to the health care field performing feasibility studies with Ernst & Ernst. After several years in public accounting, she worked in the finance department
at Shore Memorial Hospital in Somers Point, N.J., for almost seven years. For the past 23 years, Colangelo was responsible for chargemaster at Shore. She began her position at AtlantiCare
earlier this year. A coding course in 2001 exposed her to AAPC and led her to CPC® certification. She earned her CPC-H® certification in 2012. As president of her local chapter in
2012, Colangelo’s chapter received third place honors for the May MAYnia attendance competition.
Chapter affiliation: Somers Point, NJ
Offices held: President, president-elect, treasurer, education officer
Region 3 - Mid-Atlantic
Virginia, West Virginia, Kentucky, North Carolina, South Carolina
Treasurer - Judy A. Wilson, CPC, CPC-H, CPC-P, CPCO, CPC-I, CANPC, CPPM, CPB
Business Administrator, Anesthesia Specialists
Judy Wilson has been an anesthesia medical coder/biller for more than 30 years. For the past 20 years, she has been the business administrator for Anesthesia Specialists, a group of nine
cardiac anesthesiologists who practice at Sentara Heart Hospital. Wilson started the Virginia Beach chapter and continues to be an active participant. She also teaches the Professional
Medical Coding Curriculum (PMCC) in Tidewater, Va. In 2011, Wilson served as treasurer for the AAPCCA board of directors and is serving for a second time. She has presented at several AAPC
regional and national conferences, as well as at local chapters.
Chapter affiliation: Virginia Beach, VA
Offices held: President, president-elect, secretary, treasurer, education officer
Candice Ruffing, CPC, CENTC, CPB
Coder, AR Management and Compliance Officer, South Coast Ear, Nose & Throat
Candice Ruffing is a Certified Professional Coder with South Coast Ear, Nose and Throat in Southeast Florida where she performs the coding and billing for nine providers and has over 15
years combined experience in Coding and Billing for Multi-Specialty Physicians. Candice serves as President of the Stuart AAPC Local Chapter and enjoys mentoring and guiding the incoming
students from her surrounding education institutions. Candice’s expertise’s are in AR cycle management, EHR implementation and has a passion for payer contracting.
Chapter affiliation: Stuart FL
Offices held: Secretary, president
Region 4 - Southeast
Georgia, Florida, Alabama, Tennessee, Puerto Rico, Bahamas
Melissa Corral, CPC, CPPM
Provider Relations and Contracting Representative, Northeast Georgia Health Partners, LLC; a subsidiary of Northeast Georgia Health System, Inc.
Melissa Corral has worked for Health Partners, a local preferred provider organization network in Northeast Georgia, since 2003. With a bachelor’s degree from Brenau University in Conflict
Resolution and Legal Studies, she began as a provider relations representative. In 2005, Corral received her CPC®. An active participant in her local chapter, Corral has held chapter
offices, and assists with audio-visual presentations at meeting, seminars, and teleconferences.
Chapter affiliation: Gainesville, GA
Offices held: Education Officer, Secretary
Sharon J. Oliver, CPC, CPC-I, CPMA
Senior Inpatient Biller, East Tennessee State University Physicians and Associates, Quillen College of Medicine
Sharon Oliver has been in the medical profession for more than 28 years. She has been an office manager and certified medical assistant (CMA) in family practice and obstetrics/gynecology,
and a nurse in pediatrics. She has been a CPC® for nine years and a PMCC instructor for eight years. Oliver is a senior inpatient biller for cardiology, internal medicine, infectious
disease, and hospitalists at East Tennessee State University Physicians and Associates, Quillen College of Medicine. She is a co-contributor for Elsevier publications on ICD-10-CM and
Step-By-Step Medical Coding by Carol J. Buck. Oliver is an instructor for The Coding Institute boot camps and was a top five finalist for AAPC’s 2011 Member of the Year Award.
Chapter affiliation: Southern Appalachian Coders
Offices held: President, member developmentr
Region 5 - Southwest
Texas, Oklahoma, Missouri, Kansas, Louisiana, Arkansas, Mississippi
Chair - Brenda Edwards, CPC, CPMA, CPC-I, CEMC
Coding and Compliance Specialist, Kansas Medical Mutual Insurance Company
Brenda Edwards, CPC, CPB, CPMA, CPC-I, CEMC has been involved in many aspects of coding and billing. Her current responsibilities at Kansas Medical Mutual Insurance Company (KaMMCO) include
chart auditing, coding and compliance education, and contributing articles to the company website and publications as well as writing articles for coding publications. Brenda is a Certified
Professional Coding Instructor (CPC-I), an ICD10 trainer, and an AAPC workshop presenter. She is a frequent speaker for local chapters and AAPC regional conferences.
Chapter affiliation: Topeka, KS (Northeast)
Offices held:President, president-elect, treasurer, secretary, education officer
Amy Bishard, BA, CPC, CPMA, CEMC, RCC
Instructor, Cox College
Amy Bishard’s career in the health care industry began in 1999 working part time in a clinic’s business office. After completing college, she pursued a career in medical coding and obtained
her CPC®. Since that time she has worked in the areas of auditing, coding, and compliance. Bishard teaches in the Medical Billing and Coding Program at Cox College. While serving as 2011
president of the Springfield, Mo. local chapter, it earned the AAPC Chapter of the Year Award. Bishard enjoys mentoring new members and networking with coders.
Chapter affiliation: Springfield, MO
Offices held: President, president-elect
Region 6 - Great Lakes
Wisconsin, Minnesota, Illinois, Indiana, Michigan, Ohio
Vice Chair - Barbara Fontaine, CPC
Business Office Supervisor, Mid County Orthopaedic Surgery and Sports Medicine
Barbara Fontaine’s 30 years in the medical field have taken her from a part-time admissions clerk in a rural Arkansas hospital, to coding and billing for a single family practice physician,
and then to a multi-physician clinic, which became a multi-practice group in northwest Arkansas. Family drew her to St. Louis, Mo., in 2001 where she joined Mid County Orthopaedic Surgery
and Sports Medicine, where she started out as a surgery coder and is now the business office supervisor. Mid County is now a large multi-specialty organization and part of Signature Health
Services. Fontaine’s focus is keeping up to date on correct coding and billing for her providers, and continuing education of the physicians and staff. She earned her CPC® in 2001 and
became an active member of her local chapter, serving on several committees before becoming an officer. In 2008, she was awarded as her local chapter’s Coder of the Year and AAPC’s Coder of
Chapter affiliation: St. Louis West, MO
Offices held: President, education officer, secretary, member development officer
Faith C.M. McNicholas, CPC, CPCD, PCS, CDC, RHIT
Manager, Coding and Reimbursement/Government Affairs, American Academy of Dermatology; Proprietor, Coracle
Faith McNicholas has experience in various solo and group practice medical specialties, ranging from cardiology to endocrinology to dermatology. With a passion for dermatology, she is the
assistant editor for Derm Coding Consult, a quarterly coding and regulatory newsletter published by the American Academy of Dermatology (AAD), and a feature contributor for
Association of Dermatology Managers/Administrators (ADA/M) Newsletter and Journal of Dermatology Nurses Association (JDNA). McNicholas writes on coding, reimbursement, and regulatory
changes and their affect on physician practices. She presents at the AAD annual and summer meetings, AAPC regional conferences, ADA/M and JDNA annual meetings, and AAD monthly webinars and
regional symposia. McNicholas has certification in medical billing, medical coding, management of medical office and health care practice, and holds a degree in Health Information and
Chapter affiliation: Des Plaines, IL
Offices held: President, president elect, secretary
Region 7 - Mountain/Plains
Idaho, Utah, Arizona, New Mexico, Montana, Wyoming, Colorado, North Dakota, South Dakota, Nebraska, Iowa
Meeting Coordinator - Donna L. Nugteren, CPC, CEMC
Director of Billing and Revenue Cycle Services, Avera Medical Group Clinic
With more than 25 years of experience in the health care field, Donna Nugteren has worked in many specialty clinics, hospital systems, and billing agencies. She also has an accounting
degree with experience as a business manager. Nugteren serves on the Corporate Compliance Committee for Avera Hospital and Health Systems and has served on the Service Excellence Committee.
For five years she taught and coordinated local review classes in her area. Nugteren has served as treasurer for the past three years in her local chapter and assists with their bi-annual
Chapter affliation: Sioux Falls, SD
Offices held: Treasurer, education officer
Secretary - Kathleen R. Burke, CPC, CPB
Computer Operations Specialist, Tucson Medical Center
Kathy Burke began her health care career at a medical billing service, working for individual providers and a small group practice. She has recently moved to the technology side of health
care as a computer operations specialist for Tucson Medical Center, one of the “most wired” hospitals in the country. She is an AAPC workshop presenter and a frequent speaker at local
chapters in Arizona.
Chapter affliation: Tucson, AZ
Offices held: Education officer
Region 8 - West
California, Oregon, Washington, Nevada, Hawaii, Alaska
Susan Ward, CPC, CPC-H, CPC-I, CEMC, CPCD, CPRC
Coding and Billing Manager, Travis C. Holcombe, MD
Susan Ward started her career more than 20 years ago in billing and has since evolved into coding and management. She is an AAPC workshop presenter and AAPC ICD-10 trainer. Ward served on
the AAPC National Advisory Board from 2007-2009. Her enthusiasm for coding and networking shines when you meet her; she is a “cheerleader” for AAPC, and attends chapter meetings while
traveling. Ward has held offices for AAPC’s West Valley Glendale chapter as well as the Phoenix chapter.
Chapter affiliation: Glendale, AZ
Offices held: President, president-elect, treasurer, education officer
Erin Andersen, CPC, CHC
Compliance Specialist, Oregon Health & Science University
Erin Anderson has worked in coding and compliance since 2003, performing chart audits and educating providers, coders, and staff on coding and billing. She seizes any opportunity to expand
her coding knowledge, and is an active member of the Rose City chapter in Portland, Ore.
Chapter affiliation: Portland, OR
Offices held: President, president-elect, education officer
Marti G. Johnson – Utah
Director of Local Chapter Support, AAPC
Since 1994, when Marti Johnson joined AAPC, the number of chapters has grown from 30 to more than 520. Her tenure has been dedicated to the establishment and support of AAPC members and