Sabrina Galaugher
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Sabrina Galaugher - CPC-A in Saginaw, TX (Remote position preferred due to med cond.)
I live in Fort Worth,TX (on the border of Saginaw, TX) and I am seeking an entry-level coding position for anyone that is looking for a dependable and self-motivated Medical Coder. I have a fragrance allergy, it gives me migraines, asthma attacks, and hives/rashes otherwise I wish I could be in an office setting. I've worked from home for the last 8 years at my previous employer. I am also available for work right away.
Sabrina Galaugher (CPC-A)
Fort Worth, TX 76179 | 817-381-5324 | SabrinaG.CPC@gmail.com
https://www.linkedin.com/in/SabrinaGalaugher/
Professional having CPC Certification from the AAPC. I am an analytical thinker, self-motivated, and approach situations with a solution oriented mindset.
Certification
• Certified Professional Coder - Apprentice (CPC-A) | Member# 01594163
Related Skills
• Mastered Coding Guidelines
• Passed the AAPC National Boarding Exam
• Microsoft Windows 7 , 10 | Word | Excel | Outlook | Lync
• Data Entry - 70+ WPM
Work Experience
Cash America | Apex Systems Inc. Ft. Worth, TX 2008 – 01/2018
Customer Support Specialist I
Received and made inbound/outbound calls. In-charge of processing extensions, determining eligibility for XPP’s, and performing quality assurance.
• Assisting Management in creating new ideas to improve applications and processes.
• Working with our customers on the (former) Strike Gold program.
• Averaged in the 99th percentile in providing customer service and 97th percentile for internal customers.
• Developed training aids including visual aids and demonstration models that met instructional goals and objectives that increased the performance of trainees.
Best Buy Grapevine, TX 2008
Best Buy Mobile Consultant
Engaged with customers entering the store in a sincere and friendly manner to ensure quality service.
• Consistently held a position in the top 5 of our monthly sales rankings.
• Developed strategy binder and step-by-step guide to assist the employee track loaner phone usage to eliminate loaner phone loss.
• Trained new associates on mobile phone and broadband features, carrier plan information, and phone activation methods.
Veritude | Fidelity Westlake, TX 2004 – 2007
Assistant Manager / Team Leader of Health & Insurance Specialist
Assisting Upper Management in Quality Assurance and provide technical support.
• Leader of Product Knowledge Team.
Additional Experience
Collections and Debt Resolution Specialist - Countrywide Home Loans, Ft. Worth, TX 2007 – 2008
Senior Customer Service Specialist - Sprint PCS, Ft. Worth, TX 2003 – 2004
Bank Teller - Bank of America, Watauga, TX 2001 – 2003
Education
Grapevine Colleyville High School - General Education Diploma Received
Medical Coding Academy – Graduated in March 2018
Certified Professional Coder-A (AAPC) – Completed in May 2018
I live in Fort Worth,TX (on the border of Saginaw, TX) and I am seeking an entry-level coding position for anyone that is looking for a dependable and self-motivated Medical Coder. I have a fragrance allergy, it gives me migraines, asthma attacks, and hives/rashes otherwise I wish I could be in an office setting. I've worked from home for the last 8 years at my previous employer. I am also available for work right away.
Sabrina Galaugher (CPC-A)
Fort Worth, TX 76179 | 817-381-5324 | SabrinaG.CPC@gmail.com
https://www.linkedin.com/in/SabrinaGalaugher/
Professional having CPC Certification from the AAPC. I am an analytical thinker, self-motivated, and approach situations with a solution oriented mindset.
Certification
• Certified Professional Coder - Apprentice (CPC-A) | Member# 01594163
Related Skills
• Mastered Coding Guidelines
• Passed the AAPC National Boarding Exam
• Microsoft Windows 7 , 10 | Word | Excel | Outlook | Lync
• Data Entry - 70+ WPM
Work Experience
Cash America | Apex Systems Inc. Ft. Worth, TX 2008 – 01/2018
Customer Support Specialist I
Received and made inbound/outbound calls. In-charge of processing extensions, determining eligibility for XPP’s, and performing quality assurance.
• Assisting Management in creating new ideas to improve applications and processes.
• Working with our customers on the (former) Strike Gold program.
• Averaged in the 99th percentile in providing customer service and 97th percentile for internal customers.
• Developed training aids including visual aids and demonstration models that met instructional goals and objectives that increased the performance of trainees.
Best Buy Grapevine, TX 2008
Best Buy Mobile Consultant
Engaged with customers entering the store in a sincere and friendly manner to ensure quality service.
• Consistently held a position in the top 5 of our monthly sales rankings.
• Developed strategy binder and step-by-step guide to assist the employee track loaner phone usage to eliminate loaner phone loss.
• Trained new associates on mobile phone and broadband features, carrier plan information, and phone activation methods.
Veritude | Fidelity Westlake, TX 2004 – 2007
Assistant Manager / Team Leader of Health & Insurance Specialist
Assisting Upper Management in Quality Assurance and provide technical support.
• Leader of Product Knowledge Team.
Additional Experience
Collections and Debt Resolution Specialist - Countrywide Home Loans, Ft. Worth, TX 2007 – 2008
Senior Customer Service Specialist - Sprint PCS, Ft. Worth, TX 2003 – 2004
Bank Teller - Bank of America, Watauga, TX 2001 – 2003
Education
Grapevine Colleyville High School - General Education Diploma Received
Medical Coding Academy – Graduated in March 2018
Certified Professional Coder-A (AAPC) – Completed in May 2018
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