Rhonda Buckholtz, CPC, CPMA, CPC-I, CGSC, COBGC, CPEDC, CENTC
Vice President of ICD-10 Education and Training
Rhonda Buckholtz is vice president of ICD-10 education and training at
AAPC. She has more than 20 years experience in health care, working in
the reimbursement,billing and coding sector, in addition to being an
instructor. She is responsible for all ICD-10 training and curriculum.
She has authored many articles for health care publications and has
spoken at conferences across the country. She is co-chair for the WEDI
ICD-10 Implementation workgroup and has provided testimony ongoing for
ICD-10 and standardization of data for NCVHS and sits on the Provider
Outreach and Education committee for Novitas Solutions(formerly Highmark
Betty A. Hovey, BA, CPC, CPC-I, CPC-H, CPCD, CCS-P, PCS, CCP, CIC, RMC
Director, ICD-10 Development and Training
Betty has over 20 years of experience in the health care field and is the AAPC Physician Services Regional Director for the Midwest. She has worked in a variety of settings with multiple specialties,
including academics, emergency medicine, plastic surgery, dermatology, family practice, cardiology (diagnostic, cardiothoracic, and cardiovascular), and general surgery. She has worked with solo
practitioners and large physician groups to assist them with coding, billing, and reimbursement issues. Prior to coming to the AAPC, Betty ran a private consulting company and spoke nationally for many
groups, such as the AAPC, The Coding Institute, and Blue Cross and BlueShield.
Cynthia L. Stewart, CPC®, CCS-P, CPC-H®, CPMA™, CPC-I®
Director of ICD-10 Training and Education
Cynthia has long been an outspoken advocate for AAPC and is the 2009/2010 President Elect of the National Advisory Board of AAPC. She has been a member of AAPC since 1998 and was the 2006
President of the Central Indiana chapter in Indianapolis prior to being selected to serve as an AAPC National Advisory Board member in 2007.
She has more than 25 years of experience in the medical profession. In the past 15 years she has applied her knowledge and skills in several capacities including Billing Supervisor, Practice
Manager, Senior Coding Specialist, Coding and Reimbursement Consultant, and Director of Medical Billing and Coding Specialist and Healthcare Management programs.
She is an AAPC Workshop presenter and has provided instruction as a reviewer, contributing author and research assistant for various coding and billing text.
Jacqueline J. Stack, BSHA, CPC, CPC-I, CEMC, CFPC, CIMC, CPEDC, CCP-P
Jacqueline is a highly accomplished health care professional with over 25 years of experience in health care administration, education, and compliance. She holds several AAPC specialty certifications
and has a bachelor’s degree in Health Administration. She is also a certified compliance professional. She workedpreviously at a large multi-physician family care and occupational health practice with
two locations in northwestern PA and now works for AAPC in the ICD-10 department. She enjoys sharing her knowledge and experience as a certified PMCC instructor. Jacqueline has also been a featured
speaker at workshops and national coding conferences. She is actively involved with AAPC and has served on the NAB, various steering committees, and held the offices of president, secretary treasurer,
and president-elect in her local chapter.
Peggy Stilley, CPC, CPMA, CPC-I, COBGC, ACS-OB
Director of Auditing Services – AAPC Physician Services
Peggy has more than 30 years of experience in the health care industry and has worked in a variety of positions. Her knowledge is enhanced by the experience she possesses in multiple specialties,
including General Practice, General Surgery, Neurology, OB-Gyn, and Maternal Fetal Medicine. Prior to working with AAPC Physician Services, Peggy served as the clinic manager for University of Oklahoma,
OU Physicians - Women’s Healthcare in Tulsa. She is a national speaker and has presented for The Coding Institute, Ingenix, and Medical Business Institute, as well as for AAPC’s national conferences,
workshops, and ICD-10 Boot Camps. She has also authored articles on coding, billing, and practice management issues.
Shelly Cronin, CPC, CPMA, CPPM, CPC-I, CANPC, CGIC, CGSC
Director, ICD-10 Training
Shelly has been in the health care industry for 12 years with a background in physician coding, billing, and education. She specializes in the areas of general surgery, transplant surgery, anesthesia,
and psychiatry. Shelly is a speaker on a variety of basic and advanced topics for AAPC and is a published author on various coding topics. She has voluntarily served AAPC as a Local Chapter President
and as Meeting Coordinator and Chair of the Liaison Committee on the AAPCCA Board of Directors and on the Executive Board. Prior to joining AAPC, Shelly was the Coding/Claims Coordinator for the
Transplant Division at Washington University Medical School in St. Louis, MO.
Angela "Annie" Boynton RHIT, CCS, CPC, CCS-P, CPC-H, CPC-P, CPC-I, and CPhT
Director 5010/ICD-10 Communication, Adoption & Training, UnitedHealth Group
Angela "Annie" Boynton has served in the health information management field for over 10
years in provider, payer and educational capacities. Currently, she is the Director of 5010/ICD-10
Communication/Adoption and Training at United Health Group, where she helps lead their overall ICD-10
transition. Annie also serves as an adjunct faculty member at Massachusetts Bay Community College,
where she develops curriculum and teaches medical coding, billing, administrative procedures and
medical law and ethics.
Annie was a member the ICD-10 curriculum development team for AAPC. As part of this team, she helped
develop the curriculum that payers will use to facilitate successful 5010 and ICD-10 implementation.
Annie holds an associate’s degree in health information technology and a bachelor’s degree in health
care management from Fisher College and is currently pursuing her Master’s Degree in Health Informatics.
Brenda Edwards, CPC, CPMA, CPC-I, CEMC
Coding and Compliance Specialist, Kansas Medical Mutual Insurance Company
Brenda entered the coding and billing profession 25 years ago. She has been involved in many aspects of coding and billing. Her current responsibilities include chart auditing, coding and compliance
education, and contributing articles to the company website and publication as well as articles for coding publications. Brenda is an AAPC-approved PMCC instructor, ICD-10 Trainer and is an AAPC
Workshop Presenter. She is a frequent speaker for local chapters and AAPC regional conferences. Brenda represents Region 8 on the AAPCCA Local Chapter Board of Directors.
Corrie Alvarez, CPC, CPC-I, CEDC
Educator and PMCC Instructor
Corrie has 25 years of professional experience in the field of medical coding, auditing and practice settings. In 1998, Corrie obtained her teaching credential and started teaching medical billing and coding courses for the Los Angeles School District. She is also an approved instructor for the AAPC’s PMCC course. Corrie is the founder of the Mission Hills, California Chapter where she has held several officer positions. Corrie earned a Bachelor's degree from California State Northridge.
Chandra Lynn Stephenson, CPC, CPC-H, CPMA, CPC-I, CANPC, CEMC, CFPC, CGSC, CIMC, COSC
Chandra is currently employed as a consultant. She started out in health care 10 years ago and has worked in various settings, including a centralized billing office, a family practice office, a
cardiology office, and as a billing and coding instructor at a local technical college. She has worked as a coding and compliance auditor and enjoys conducting audits, researching coding and compliance
issues, developing coding tools, and providing practitioner education.
Donna Stewart, CPC, CPC-H, CPC-P, CPC-I, CHCO
Compliance Manager, Children’s Hospital of the King’s Daughters
President, Professional Impact, Inc.
Donna has nearly 30 years of experience in health care coding, auditing, consulting, compliance, and billing. An AAPC-approved PMCC Instructor, Donna provides training for coders, auditors, managers,
and physicians. She conducts classes and seminars in coding, E/M auditing, reimbursement, compliance, and documentation. She also provides consulting services for medical record auditing and health
care compliance. Donna is very active in AAPC, both nationally and with local chapters, and was recognized as the AAPC Networker of the Year in 2004.
Faith C. M. McNicholas, CPC, CPCD, PCS, CDC, RHIT
Manager, American Academy of Dermatology
Faith has a wide range of experience in various medical specialties, both solo and group practice settings ranging from cardiology to endocrinology to dermatology. Her passion however, lies in
dermatology. She is the Assistant Editor for Derm Coding Consult – a quarterly coding and regulatory newsletter published by the American Academy of Dermatology (AAD), a regular feature contributor to
Association of Dermatology Managers/Administrators (ADA/M) Newsletter, Journal of Dermatology Nurses Association (JDNA). She has written extensively on coding, reimbursement and regulatory changes and
how it affects the physician practice. She is also a known presenter at the AAD Annual and Summer Meetings, AAPC Regional Meeting, ADA/M, JDNA Annual meetings and AAD monthly webinars and regional
She is a member of AAPC and is a Certified Professional Coder (CPC) with specialization in dermatology coding and the American Health Information Management Association (AHIMA). She
has certification in Medical Billing, medical coding, management of medical office and healthcare practice and a degree Health Information and Management Technology.
Jaci Johnson, CPC, CPC-H, CPMA, CPC-I, CEMC
President, Practice Integrity, LLC
Jaci Johnson has been working in the field of medical coding and auditing for 22 years and has been a CPC® since 1994. She teaches PMCC and manages a national client list, providing compliance
monitoring for provider documentation. Johnson was recognized as Coder of the Year for the State of Virginia in 2006. She is the past president of her local AAPC chapter.
Jana Purrell, CPC, CPC-I, CEMC
Practice Administrator, Mid Coast Medical Group
Jana Purrell has more than twenty-eight years of hands-on and management experience in a variety of
health care settings including primary care and multi-specialty physician practices and emergency
medicine. She is the practice administrator for Mid Coast Medical Group in Brunswick, Maine, where
she oversees the operations of forty physicians and mid-level providers.
Jana has a Bachelor of Science degree in Business Management and an Associate of Science degree in
Medical Assisting from Westbrook College. She is a certified PMCC instructor for the AAPC. She provides
coding education to students in Maine, New Hampshire, Vermont, and Massachusetts and regularly speaks
to medical organizations at the state, regional and national level.
Katherine Abel, CPC, CPMA, CEMC, CPC-I
Director of Curriculum
Ms. Abel is the director of curriculum for the AAPC. A prior health care consultant, Katherine has over 10 years of practical experience working in health care, including extensive work with billing offices, insurance carriers, and provider offices. Katherine’s experience includes responsibility over coding, compliance, and reimbursement and technology initiatives.
Kathy Rowland, CPC, CPC-I, CEMC
Integrity Compliance LLC
Kathy has over 25 years in the areas of Health Care Administration and Management. Nine years were spent specifically in the development and implementation of practice-based compliance plans, auditing
documentation, and litigation support.
Kerin Draak, MS, RN, WHNP-BC, CEMC™
Coding Educator, Prevea Health OB/GYN
Kerin has been involved in the health care field for over 18 years. She earned her undergraduate degree from UW-Oshkosh in 1991, and then worked as a labor and delivery nurse in the hospital. After
earning her graduate degree from UW-Madison in 1995, she began a nurse practitioner career. She has over 11 years of clinical experience in women’s health. Her coding career started in 2004 and has been
the coding educator for a 220+ multispecialty clinic since that time involved in the development of the internal chart audit program. She has developed educational tools, guides, and policies for the
clinic. She is the president for her local AAPC chapter. She is a past presenter for the Wisconsin Medical Societies at their Annual Symposium in 2007 and 2008 and has conducted several audio and day
seminars on their behalf. She was a speaker at the AAPC national conferences in Orlando and Las Vegas.
Kimberly Reid, CPC, CPMA, CEMC, CPC-I
Manager of Professional Coding
Kim brings over 22 years of progressive coding experience inhealth care to her role as Manager of Professional Coding. She has a vast range of knowledge from working in a variety of professional medical settings, including a large academic medical group in Vermont with 500+ physicians. Her most recent role as a Senior Coding Educator proved her success in leading physicians and students to achieve comprehensive levels of understanding on complex coding and documentation guidelines. She is a national speaker who presents regularly on various coding topics across the country.
Linda Hallstrom, CPC, CPMA, CPC-I, CEMC
Director of Coding and Billing, Texas Health Cardiology Practices
Linda has worked as an auditor for a multi-hospital system and as coding director for three hospitalist practices. She also teaches coding classes at the local community college. She enjoys working
closely with health care providers to ensure compliant documentation of and appropriate reimbursement for their services. Linda is a strong advocate for coding education and professionalism and a
frequent presenter at AAPC local chapter meetings and workshops.
Marilyn Holley, CPC, CPC-I, RHIT
HIT Program Coordinator and Instructor, Ogden–Weber Tech College
Marilyn got her degree in Health Information Management from Weber State University in 1992. She was a coding/data/medical records manager for a multispecialty clinic in Ogden, UT, and has over 15 years
of experience in ED provider/facility coding. She has also been an AAPC workshop presenter on diverse coding and practice management topics over the last 5 years.
Mary Yeo, CPC, CPC-P, CPC-I, CPMA
Mary Yeo has worked in various aspects of the healthcare industry for over 30 years, concentrating on coding for the past 23 years. She currently works as a Coding Supervisor for an Independent
Physician Association in Southern California. She has extensive experience in HCC, E and M, anesthesia and surgical coding. Mary has a passion for coding and compliance and enjoys teaching CPC
Preparation classes when time allows. Mary is dedicated to assisting organizations in their development and implementation for the ICD-10 code set. In addition, Mary participates in several physician
education and compliance workgroups with various organizations. Mary is an avid animal lover and when not working, Mary loves to work in the garden and spend time with her family.
Michael D. Miscoe, JD, CPC, CASC, CUC, CCPC, CPCO, CHCC
Miscoe Health Law, LLC / Practice Masters, Inc.
Michael Miscoe is president of Practice Masters, Inc. and the founding partner of Miscoe Health Law, LLC. He is a past member of the AAPC National Advisory Board (NAB) and current member of the Legal
Advisory Board (LAB). He is admitted to the Bar in the state of California as well as to the practice of law before the U.S. District Courts in the Southern District of California and the Western
District of Pennsylvania. Mr. Miscoe has nearly 20 years of experience in health care coding and over 13 years as a coding and compliance expert testifying in civil and criminal cases. Mr. Miscoe's
law firm concentrates on Medicare and other federal health benefit plan post payment audit appeals as well as HIPAA Office of Civil Rights matters. Mr. Miscoe is a nationally recognized lecturer and
has written dozens of articles addressing a wide variety of coding and healthcare regulatory compliance topics.
Pamela (Pam) Tienter, CPC, CPC-P, CCS-P, CPC-I
ICD-10 Coding Support Manager, UnitedHealthcare
Pam has over 20 years of coding and healthcare industry knowledge from working for providers and health plans, where she has been responsible for coding, office management, education and training, and
business operations projects. Pam is active in the Minneapolis chapter of the AAPC, serving as President in 2013 and previously as Vice-President and Member Development Officer. Currently, she is the
ICD-10 Coding Support Manager for communication and training of the ICD-10 implementation project at UnitedHealth Group.
Raemarie Jimemez, CPC, CPMA, CPC-I, CANPC, CRHC
Director of Exam Content
Raemarie Jimenez has 15 years of experience in the health care industry. She has worked as a billing and coding manager and medical assistant and currently manages the clinical development of the AAPC’s exams program. She served as national externship director for the AAPC’s Xtern program and as advertising coordinator. Prior to joining the AAPC, she spent many years at ConCorde Career Institute, Fla., where she served in several roles, including as an instructor for the coding and medical assistant programs. Raemarie received her Bachelor of Arts degree in psychology from Florida Atlantic University.
Susan Ward, CPC, CPC-H, CPC-I, CEMC, CPCD, CPRC
Susan Ward has more than 20 years of coding and billing experience. She currently works for a reconstructive
plastic surgeon in Phoenix. Susan is a certified PMCC instructor for the AAPC and was a member of
the 2007–2009 AAPC National Advisory Board.
Suzanne Fletcher-Petrich, CPC, CPC-P, CPC-I
Suzanne is a PMCC instructor who networks with students and employers to get internships and jobs. She served on the AAPC NAB in
2006-2007, and has been on the AAPCCA Board of Directors since October 2007.
Suzanne Quinton, CPC, CPC-I, CCS-P, COSC
Owner, Quinton Coding Consultants
Suzanne Quinton has been working in the medical field for almost 30 years. She has served as the president and treasurer of the Pro Tulsa chapter of the AAPC and served on the AAPC’s National Advisory Board from 2007 through 2009. She is also a certified PMCC instructor.
In 2002 she formed Quinton Coding Consultants, Inc. specializing in orthopedic, neurosurgery and cardiovascular/thoracic coding. Suzanne has presented coding workshops for the AAPC and The Coding Institute.
Yvonne Dailey, CPC, CPC-I
Yvonne has more than 9 years experience in the medical billing and coding field. As she saw the need for internet technology in the physician office setting, she decided to create her own billing, coding, consulting and training agency. She became a Certified Professional Coder (CPC) in order to better teach her clients the key role of correct coding and documentation in the reimbursement process.
She has experience as an adjunct instructor for business schools in her area. She is a PMCC instructor and provides seminars for physicians, their staff and new coders entering the field.