Go Back   AAPC Medical Coding & Billing Forums > Practice Management > General Discussion
Forum Rules FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools
  #1  
Old 03-22-2012, 04:19 PM
missy874 missy874 is offline
Guru
 
Join Date: Apr 2007
Location: Albany
Posts: 155
missy874 is on a distinguished road
Default Reposting, looking for answer

Our office is looking at allowing our coders to go remote. One of the issues prior to implementation is how we will assess productivity. We are provider based.

Does anyone have any insight or resources on benchmarks for coding productivity? Our specialties are: hospitalists, OBGYN (surgical), Pain, Trauma (surgical), Family Medicine (clinical), Sleep, and Psych (inpt).

We really would like to find some #'s to compare...everything I find is generally facility based and as I stated, we are physician based.

Any input is greatly appreciated. Please respond here or you may email me at melissa.tescher@salemhealth.org

Thank you!!
__________________
Melissa Tescher, CPC, CPMA, CEMC
Reply With Quote
  #2  
Old 03-23-2012, 07:19 AM
jen2266 jen2266 is offline
New
 
Join Date: Apr 2007
Posts: 8
jen2266 is on a distinguished road
Default

If you are using EMR software then you should be able to measure their productivity within the program. I would choose to use a program (EMR or not) that allows you to monitor the work.
Reply With Quote
  #3  
Old 03-23-2012, 09:31 AM
missy874 missy874 is offline
Guru
 
Join Date: Apr 2007
Location: Albany
Posts: 155
missy874 is on a distinguished road
Default

That's correct and we have the capability to measure what OUR coders do. What we need are benchmarks/statistics from the industry to compare.

Thanks
__________________
Melissa Tescher, CPC, CPMA, CEMC
Reply With Quote
  #4  
Old 03-24-2012, 01:20 AM
lingaraja lingaraja is offline
New
 
Join Date: Apr 2007
Posts: 7
lingaraja is on a distinguished road
Default

I have emailed you the details. Hope it helps you.
Reply With Quote
  #5  
Old 04-12-2012, 04:06 PM
lnbryant's Avatar
lnbryant lnbryant is offline
Contributor
 
Join Date: Apr 2007
Location: Raleigh, NC
Posts: 10
lnbryant is on a distinguished road
Default

I work for a large hospital and all of the coders (inpatient and outpatient) are remote. We have specific standards depending on the admitting/discharging service. Outpatient coders are required to work at a pace of at least 5 surgical cases per hr and 15 emergency department cases per hr. Of course, sometimes you can do more or less but it's a least a good starting point and it helps me by keeping tally marks so I know if I'm keeping pace. For what it's worth, my manager said that they had the same concerns when they started remote coding but the department's numbers and productivity went through the roof once it was implemented. I guess less distractions but also we don't want to lose that benefit so we make sure we keep working at that standard.

Hope that helps! Good luck
__________________
Lindsey Bryant, CPC, CPC-H
Outpatient Coder and Billing Consultant
Health Information Management
libryant@wakemed.org

Last edited by lnbryant; 04-12-2012 at 04:08 PM.
Reply With Quote
  #6  
Old 05-03-2012, 05:16 PM
eescalante eescalante is offline
Networker
 
Join Date: Apr 2007
Location: Atlanta Perimeter
Posts: 59
eescalante is an unknown quantity at this point
Default

I am at a gastro practice and manage 3 full time coders. The coders work from home about 3 days out of the week. Each week the coders are required to submit a report showing the number of charges coded. I require that they maintain an average of 100 charges a day. On days when they are coding manual charges (such as hospital consults, rounds, procedures) the average is usually closer to 85. But on the days that they code our EMR charges from the endoscopy centers their numbers are significantly higher - around 180 - 220 per day. So the average generally hits between the 100 and 140 mark.

I hope that helps!
__________________
Elizabeth Escalante, CPC
Operations Manager
Atlanta Gastroenterology Associates
Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off




Disclaimer: Although AAPC staff members will monitor these forums periodically, we cannot be responsible for the information posted herein, nor guarantee its accuracy. Our members may discuss various subjects related to medical coding, but none of the information should replace the independent judgment of a physician for any given health issue. Please note that the opinions expressed here do not necessarily reflect those of AAPC.

All times are GMT -6. The time now is 10:21 PM.

AAPC - Top

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©2014, AAPC