What Doctors Want: How to Interact with Doctors Without Reading Their Minds

• Presenter: James Taylor, MD, CPC
• Broadcast On: 1/25/2012
  10:00am PT / 11:00am MT / 12:00pm CT / 1:00pm ET
• On Demand Availability: Immediately following live event
• Presentation Length: 60 minutes
• Attendee Rating:
  
  
• 2 CEU

  A

  Coding Billing Auditing Compliance Mgmt

Overview:

Doctors are not difficult; they are just different, really different. We’ll examine some basic characteristics of doctors that make them different and explore some strategies to leverage those traits. From the perspective of a doctor who is also a CPC, we will look at how to communicate with doctors in a way that encourages them to be responsive, not frustrated.

You Will Learn:

• Common characteristics of doctors and how to play to their strengths
• Different approaches to Type A personalities
• How to translate coder talk into doctor talk
• How to address clinical documentation issues

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About The Presenter

Dr. James M Taylor is a Board Certified Family Medicine physician and Certified Professional Coder. He went into private practice in Xenia, Ohio and later joined Kaiser Permanente in Denver, Colorado, in 1995. He has served on the Electronic Health Record team for three years as a physician trainer and system administrator. He served as the Physician Director of Coding from 2002 to 2007 and is now the Medical Director of Revenue Cycle. He was recently elected to the Board of Directors for Kaiser’s physician group, the Colorado Permanente Medical Group.

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