New IVR Tool Puts EHR Incentive Status at Fingertips

Available Feb. 16, providers will be able to obtain information regarding their electronic health record (EHR) incentive through a new interactive voice response (IVR) self-service option via the Centers for Medicare & Medicaid Services’ (CMS’) EHR Information Center.

The self-service tool allows providers to:

  • obtain registration status;
  • acquire attestation status;
  • review payment information; and
  • check progress toward meeting the $24,000 threshold amount.

To access the self-service tool, call (888) 734-6433, press 3, and then enter the following required authentication elements:

  • The provider’s National Provider Identifier (NPI)
  • The last five digits of the provider’s tax ID number (TIN)
  • The provider’s EHR registration ID

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