Medicare Redesigns MSN

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  • March 16, 2012
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The Centers for Medicare & Medicaid Services (CMS) announced March 7 that it has redesigned its Medicare Summary Notice (MSN). This statement informs Medicare beneficiaries about their claims for Medicare services and benefits. The new MSN is now available online at and will be mailed quarterly to beneficiaries starting in 2013.CMS Acting Administrator Marilyn Tavenner said the redesign is part of a new initiative, “Your Medicare Information: Clearer, Simpler, At Your Fingertips.”
She also said, “The new Medicare Summary Notice empowers Medicare’s seniors and people with disabilities. The statement is easier to understand and navigate, and makes clear what information to check and how to report potential fraud.”
There’s more: The new MSN informs beneficiaries of a financial incentive to report what they believe is Medicare fraud.
“Although the reward isn’t new, the form now calls attention to it, providing an incentive for beneficiaries,” FierceHealthcare reports.
The new MSN reads, “If we determine that your tip led to uncovering fraud, you may qualify for a reward.” And, unlike the old statement, the new MSN provides a phone number beneficiaries can call to report suspected fraud.
The new MSN also includes an additional page explaining in more detail how beneficiaries can handle denied claims or file an appeal.
CMS has created a side-by-side comparison of the former and redesigned MSNs.

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