ICD-10 Implementation Strategies

Educational Plan
Everyone in your office, clinic, or facility will need some form of ICD-10-CM education. An educational plan will allow for a timeline that ensures everyone gets what they need at the right time. Obviously, everyone can’t receive education at the same time. Depending on the size of your practice, a planned and coordinated effort may be required to guarantee training for everyone (front office staff, nursing staff, coding/billing staff, providers, management, etc.). The first step is to separate staff into training groups (like those listed above) and decide how much training each group needs. Then, look at your resources and options and decide on how to deliver the training (onsite consulting, live training outside the office, train-the-trainer internal, or a combination of methods). Finally, set a schedule for who will get trained and at what time.


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