Southern California Physician: The Five Star Greeting
AAPC member Tracy Bird, CPC, CPMA, CPC-I, CEMC recently wrote in Southern California Physician magazine about the how the first impression often makes a huge difference in your practice’s setting.
Her key points include a smile at the front desk, eye contact, a greeting, identification and the ability to guide the patient through their visit.
Read the full article here.
Latest posts by admin aapc (see all)
- Message From Your Region 6 Representatives | Pam Tienter and Jean Pryor - January 16, 2020
- Message From Your Region 3 Representatives | Astara Crews and Dianne Estes - January 16, 2020
- Message From Your Region 7 Representatives | Robert Kiesecker and Pam Brooks - January 16, 2020