MD Anderson to Cut Staff, Blames EMR

MD Anderson to Cut Staff, Blames EMR

Houston, Texas’ MD Anderson Cancer Center will lay off 800-900 employees—5 percent of its workforce—because, hospital officials said, of falling physician productivity thanks to electronic medical records (EMRs). Those to be cut work in administrative and supportive roles, such as billers and clinical employees who don’t work with patients, the hospital said.

The Wall Street Journal quotes Chief Financial Officer Dan Fontaine saying the losses are due to a drop in physician productivity as the Houston-based hospital began using new EMRs, last year. Doctors took time away from patients to learn the new computerized system, and continue to struggle with it, he told the paper.

MD Anderson took a $266 million hit on revenue of $4 billion last fiscal year. The prior year, the hospital reported a $157 million operating gain on operating revenue of $4.1 billion.

Mr. Fontaine told the Wall Street Journal MD Anderson expected physician productivity to flag and scheduled fewer patients than usual during the transition. The cancer center also hired additional staff to assist with the switch, adding to operating expenses. But, doctors haven’t grasped the new technology as quickly as anticipated, he said. The prolonged downturn that resulted prompted the job cuts, he said.

Implementation of EMRs will be part of the new MACRA law.

 

Brad Ericson

Brad Ericson

Publisher at AAPC
Brad Ericson, MPC, CPC, COSC, 2017 AAPC MACRA Proficient,has been publisher for more than nine years. Before AAPC he was at Optum for 13 years and Aetna Health Plans prior to that. He has been writing and publishing about healthcare since 1979. He received his Bachelor's in Journalism from Idaho State University and his Master's of Professional Communication degree from Westminster College of Salt Lake City.
Brad Ericson

About Has 214 Posts

Brad Ericson, MPC, CPC, COSC, 2017 AAPC MACRA Proficient, has been publisher for more than nine years. Before AAPC he was at Optum for 13 years and Aetna Health Plans prior to that. He has been writing and publishing about healthcare since 1979. He received his Bachelor's in Journalism from Idaho State University and his Master's of Professional Communication degree from Westminster College of Salt Lake City.

4 Responses to “MD Anderson to Cut Staff, Blames EMR”

  1. Robin Coffey says:

    Seems the new users, providers, could utilize better trainers, instructors of the new EMR. New programs need great teachers with hands on instruction.

  2. Helene says:

    Would be nice to know what EMR their providers are so struggling with.

  3. Laura Cain says:

    MD Anderson went live with EPIC. Montefiore had similar issues.

  4. Amber G. says:

    It seems to me, the providers need to apply themselves and engage in learning the systems not just quick dropdown menues that conitnue to cause rejections and issues resulting in doing tasks over and over wasting a lot of time. Resistance is futile. This is the way of medical care, they need to fully engage and embrace this. Everyone knows change has an adjustment phase. That is to be expected. Providers need to fully understand their EMR, view their knowledge of the EMR as critically as they do their knowledge of medical care.

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