VA Adds New Appointment App to Telehealth Program
- By Brad Ericson
- In Industry News
- August 8, 2017
- Comments Off on VA Adds New Appointment App to Telehealth Program

Last year, 700,000 veterans made approximately 2 million telehealth appointments at Veterans Affairs (VA) hospitals and other facilities, the agency said. To enhance access to care, the VA rolled out two new initiatives.
Appointments at Hand
In an event that included President Donald Trump and Veterans Affairs Secretary David Shulkin, MD, the VA debuted an application designed to make it easier for veterans to make appointments at veterans’ facilities and via telehealth. The Veteran Appointment Request application, similar to that used in the private sector, highlights the improvement of care transition between the Department of Defense and the VA. The app is part of the VA’s effort to speed care for nearly 7 million patients.
VA Video Connect
The VA also demonstrated its VA Video Connect, which Shulkin said has been in development and trials with more than 300 VA clinicians at 76 hospitals. The telehealth services will be available to patients nationwide.
The initiative, which started under the Obama administration, join other apps developed by the VA. These include Ask a Pharmacists, Caring4WomenVeterans, ACT Coach Concussion Coach, Prolonged Exposure Therapy, and others.
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