Message From Your Region 4 Representatives | March 2019
Teamwork is a tricky thing. Often members of the same organization consider different departments as “them” which creates an “us” against “them” culture. It’s difficult to move the company forward when there’s a civil war going on.
I recently had the opportunity to spend 10 hours with a bagpipe band while they performed at several events. What does this have to do with teamwork?
If you have had the pleasure to witness a bagpipe band in action, they are made up of pipers and drummers who work together to play great tunes. The two instruments could not be more different and yet they play together in harmony. Drummers often joke that they are growing old waiting for the pipers to warm up or that they have plenty of time for more drinks (mostly beer), but in the end they all march in, circle up, and support each other. Pipe band members practice for hours and all the tunes must be memorized. They practice individually and together. If the piper next to you is out of tune, you help them get in tune.
If your team member is struggling with something, assist them. I know it is cliché, but a team is only as strong as its weakest link. I think team members could take a lesson from bagpipe bands: March in, circle up, and move the company forward, together.
Norma A. Panther
CPC, CEMC, CHONC, CIRCC, CPMA, CCS-P, CHC,
AAPC Approved Instructor
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