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I Am AAPC: Eugenia Miller, CPC-A

I Am AAPC: Eugenia Miller, CPC-A

After the passing of my grandmother, I quickly realized I wanted to make her proud. In 2004, I was a cashier at Walmart and noticed they were getting  an eye doctor. Out of curiosity, I took the initiative to learn more and speak to the assistant manager; right away, I landed a job. I never worked in the medical field before, so I had no clue as to what was ahead, but overnight I became an optometry assistant. I learned so much: billing and insurance, denials, coding, managed care, scheduling, check in, check out, follow up, and leadership as an office manager. I admit this was overwhelming, but I remembered what my grandmother always told me: “Quitting is not an option.” I learned to be a self-starter and tapped into my superpowers. I taught myself everything.
Grandma-inspired Superhero
I was so excited that I finally found my passion, and I was good at it. I wanted to advance my career, so I pursued medical billing and coding education. In 2016, I went to South Piedmont Community College and took their Medical Billing and Coding course. I got the surprise of my life: I thought it would be a piece of cake, but this was not a bird course. I hadn’t planned on taking the Certified Professional Coder (CPC®) exam after I completed the course, but I had so much invested and I really wanted this. I started attending Charlotte, North Carolina, local chapter meetings, where I found a great tutor.
Quitting Is Not an Option
I started attending Charlotte, North Carolina, local chapter meetings, where I found a great tutor. A year later, I scheduled to take the CPC® exam. I admit, I cried during my test — emotions were heavy, and I felt overwhelmed and discouraged — but I kept going, said a little prayer, and finished. I passed on the first try and it felt so GOOD! I’m proud that I didn’t give up. After the CPC® exam, the real test has been finding a job. I have been on several interviews, but I haven’t landed a coding job. I will not stop because quitting is not an option. As my search continues, I attend chapter meetings to network, educate myself via webinars, and learn as much as I can about billing and coding.

One Response to “I Am AAPC: Eugenia Miller, CPC-A”

  1. Anna says:

    I was looking into taking South Piedmont CC’s online Medical Billing and Coding program. If you had it to do over again, would you choose the same school? Or would you have gone somewhere else? Thank you so much!