Pam Brooks | NAB Region 7 Representative
I am thrilled and honored to be able to introduce myself to all the AAPC members in Region 7. Although I’m physically many miles from all of you, I’m just a quick email away!
About me: I’ve been in healthcare since 1991, when after working in the fashion industry and in a manufacturing plant, I found myself with two babies and a need to find something a bit more conducive to family life. I originally thought it might be rewarding to become a medical assistant, but decided that the hands-off approach in the back office was more appealing to me. After some quick healthcare business courses, I started my career in mental health, where I oversaw collections. I eventually moved on to manage an eating disorders practice in New Hampshire. From there, I took a break from this role, by working in both commercial construction and investment finance, but found that I missed the healthcare industry. While trying to figure out what to do, I landed a temporary job as a biller for a physician corporation in a NH community hospital, and eventually moved into their coding department. Over time, I came to manage both the professional and technical coding departments, where I led a team of coders, auditors/educators and documentation improvement specialists. It was here that my career took off—and I believe I can attribute this to the education provided and connections I have made over the years through AAPC. I finished my undergraduate degree in Adult Education from Granite State College, and earned my Master’s in Health Administration from St. Joseph’s College of Maine. I frequently write in HBM, and have spoken both nationally and locally on a variety of topics. I’m particularly interested in helping healthcare business professionals with career development. Recently, my employer’s affiliation and merger with a large Boston healthcare organization has changed my role, and as of this writing, I am currently looking for my next healthcare adventure—stay tuned to find out where I end up!
On a more personal level, I live in southern Maine with my husband and two obnoxious cats. I have two grown sons and daughters-in-law who live nearby. When I’m not busy with all things coding, I am a stained-glass artist, a knitter, and I love to walk or hike—in the mountains, on the beach or anywhere it’s quiet and peaceful.
Now that you know all about me, and as your National Advisory Board representative, I want to hear from you. You can reach me by email at Pamela.Brooks@aapcnab.com
. Tell me what’s happening in your area, and let me know how I can assist. I’m interested in your ideas as well as your challenges, and am committed to making a difference. Bobby Kiesecker and I have already begun working as a team to make sure you are well represented. I couldn’t be more proud to have been asked to serve on the NAB, and I look forward to hearing from you.
Pam Brooks, MHA, CPC, COC, PCS, is the coding manager at Wentworth-Douglass Hospital in Dover, N.H. She has a Bachelor of Science in Adult Education from Granite State College and holds a Masters in Health Administration from St. Joseph’s College of Maine. Brooks leads a team of multi-specialty professional and facility coders, auditors, and CDI specialists, and is the vice president of the Seacoast-Dover, N.H., local chapter. She served on the AAPC Chapter Association board of directors from 2013-2016.
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