Message From Your Region 7 Representatives | Pam Books and Robert Kiesecker

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  • November 15, 2019
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Pam Brooks | NAB Region 7 Representative

I am thrilled and honored to be able to introduce myself to all the AAPC members in Region 7.  Although I’m physically many miles from all of you, I’m just a quick email away!
About me:  I’ve been in healthcare since 1991, when after working in the fashion industry and in a manufacturing plant, I found myself with two babies and a need to find something a bit more conducive to family life.  I originally thought it might be rewarding to become a medical assistant, but decided that the hands-off approach in the back office was more appealing to me.  After some quick healthcare business courses, I started my career in mental health, where I oversaw collections.  I eventually moved on to manage an eating disorders practice in New Hampshire.  From there, I took a break from this role, by working in both commercial construction and investment finance, but found that I missed the healthcare industry.  While trying to figure out what to do, I landed a temporary job as a biller for a physician corporation in a NH community hospital, and eventually moved into their coding department.    Over time, I came to manage both the professional and technical coding departments, where I led a team of coders, auditors/educators and documentation improvement specialists.  It was here that my career took off—and I believe I can attribute this to the education provided and connections I have made over the years through AAPC.  I finished my undergraduate degree in Adult Education from Granite State College, and earned my Master’s in Health Administration from St. Joseph’s College of Maine.  I frequently write in HBM, and have spoken both nationally and locally on a variety of topics.  I’m particularly interested in helping healthcare business professionals with career development.  Recently, my employer’s affiliation and merger with a large Boston healthcare organization has changed my role, and as of this writing, I am currently looking for my next healthcare adventure—stay tuned to find out where I end up!
On a more personal level, I live in southern Maine with my husband and two obnoxious cats.  I have two grown sons and daughters-in-law who live nearby.  When I’m not busy with all things coding, I am a stained-glass artist, a knitter, and I love to walk or hike—in the mountains, on the beach or anywhere it’s quiet and peaceful.
Now that you know all about me, and as your National Advisory Board representative, I want to hear from you.  You can reach me by email at  Tell me what’s happening in your area, and let me know how I can assist.  I’m interested in your ideas as well as your challenges, and am committed to making a difference.  Bobby Kiesecker and I have already begun working as a team to make sure you are well represented.  I couldn’t be more proud to have been asked to serve on the NAB, and I look forward to hearing from you.
Pam Brooks

About Has 7 Posts

Pam Brooks, MHA, COC, PCS, CPC, AAPC Fellow, is the manager of billing compliance at MaineHealth. She is responsible for the corporate auditing and compliance program, serving nine hospitals and several other healthcare facilities. Previously, she led a team of professional and technical fee coders and auditors for a community hospital in New Hampshire. Brooks is active in both the Seacoast Dover, N.H. local chapter as well as the Portland, Maine local chapter, and currently serves on the HealthCon Education Committee. She is a Region 7 representative for the National Advisory Board and is a frequent contributor to Healthcare Business Monthly. Brooks speaks regionally and nationally on coding, auditing, and career development topics.

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