Dec 12th, 2016
Many physicians and hospitals are asking patients for “estimated” out-of-pocket costs before their care. It ensures payment for doctors who may not receive payment for their services. The hospital push for point-of-service payment is to reduce high deductible healthcare debt from patients who now pay out-of-pocket for services not covered by insurance because the deductible is not ...
In Billing
Aug 19th, 2015
by Mary Pat Whaley, FACMPE, CPC To ensure successful collections in a medical practice, front desk staff must be involved. As a first point of contact for patients, front desk staff should understand insurance concepts, and be able to explain clearly your practice’s financial policies and patients’ financial responsibility. I don’t recommend that front desk ...
Here are five quick tips to maintain a strong bottom line in your medical practice: Keep tabs on productivity: Monitoring provider productivity helps to manage providers’ compensation expectations, as well as the business’ bottom line. Regular reports, tying productivity to revenue, should be reviewed with providers. Maximizing revenue (charges) is number one for financial strength. ...
Turn patient woes into corrective action. By Judy A. Wilson, CPC, CPC-H, CPCO, CPPM, CPC-P, CPB, CPC-I, CANPC, CMRS Most healthcare professionals dread handling patient complaints. I used to hate it when I’d receive a page, saying that someone with a complaint wants to speak to the office manager. I’d think, “This is a waste ...
May 1st, 2012
Weed through the guidance to properly append this commonly confused modifier. By G.J. Verhovshek, MA, CPC, and Rita Von Holtum, CPC-H Nearly 18 months since its introduction at the American Medical Association’s (AMA’s) 2010 CPT® Symposium, modifier 33 Preventive service continues to cause confusion. Here, we review eight quick tips that teach you when and ...