Time is ticking: Target and manage unpaid claims now to increase revenue. Medical coding and billing professionals must work together to reduce the amount of unpaid claims in a practice. As an account ages, it is less likely to be paid. Aged and unpaid medical billing accounts cost the practice money. With proper coding, fast ...
In Billing
Nov 30th, 2015
Every physician practice should maintain policies and procedures for payment billing and collections personnel. Here is a three-step checklist to initiate standard policies and procedures for billing and collections, which can increase accuracy in claims, collection of correct monies owed to the provider/group, and protection of patients’ privacy and confidentiality. 1. Enact policies and procedur...
In Billing
Aug 19th, 2015
by Mary Pat Whaley, FACMPE, CPC To ensure successful collections in a medical practice, front desk staff must be involved. As a first point of contact for patients, front desk staff should understand insurance concepts, and be able to explain clearly your practice’s financial policies and patients’ financial responsibility. I don’t recommend that front desk ...
When your revenue functions are working in unison, you’re in for a smooth ride. By Michelle Stallings, CPC Revenue capture in a medical practice can be compared to a wheel. The wheel begins to turn the moment a patient calls for an appointment and stops only when the balance on the patient account is zero. Just ...
Success relies on front desk staff collections and post-claim payment strategies. by Mary Pat Whaley, FACMPE, CPC In the past, collections in medical practices focused predominantly on insurance collections because insurers paid the greater portion of the physician’s fee. Thirty-five years later, the pendulum has swung from the insurance company paying anywhere from 80-100 percent ...