In Billing
Sep 19th, 2014
Effective collections require running reports on a regular basis. Depending on the software you use, you may run reports by insurance company, and then by physician. Sorting the reports by insurance company increases staff efficiency because multiple claims with the same insurer can be reviewed, avoiding the need for repeated calls. Or, if your system ...
Part 2: Fix patient registration errors to restore your practice’s financial health. By Linda Martien, CPC, CPC-H, CPMA The accuracy of patient registration is an important factor in whether claims are paid or denied. Overcoming registration errors is instrumental to the financial health of your practice, and requires consistent policies and procedures, education, and accountability. ...
Gain deserved reimbursement when insurance and patients come up short. By Alexandra Archibald, MBA, CMPE In recent years, practices have seen significantly higher patient out-of-pocket costs for covered services. Combine that with the number of uninsured (15.6 percent, according to an April 2014 Gallup poll) and undocumented workers, and it’s no wonder collecting payments from patients ...
Jan 29th, 2013
Controlling patient collections is difficult. Collecting co-payments, deductibles, and self-pay amounts up front makes a huge difference, but there are still times when patients owe money. Sending statement after statement gets expensive. How do you know when to write off the amount as non-collectable or turn the account over to a collection agency? The practice ...
In Billing
Nov 15th, 2012
By G.J. Verhovshek, MA, CPC The Centers for Medicare & Medicaid Services (CMS) recently released a new Advanced Beneficiary Notice of Noncoverage (ABN), making it a perfect time to refresh your understanding of this form and make sure you are using it appropriately. ABN Basics The ABN is a standard form that a medical practice ...