Aug 9th, 2018
Effective communication requires thinking about what you are saying, as well as how you say it. Humans are social beings. We constantly find new and improved ways to communicate with each other. It’s a wonder we don’t understand one another better. Even family members suffer communication breakdowns, though, so imagine the chances for miscommunication among ...
In Coding
May 3rd, 2018
Increasing revenue requires communication, follow-through, and compliance. Healthcare insurance (commercial and government) is the main source of income for most providers. But insurance companies have a quirk: If you don’t follow their rules, they won’t pay. Here’s what you need to do to prevent claim edit denials and keep the revenue stream flowing. Know Your ...
Listen carefully and articulate your intentions clearly for better patient care, documentation, and reimbursement. By Lara Heishman, CPC, CEMC, AAPC Fellow Clarity is instrumental to effective communication. Let’s consider what can go wrong when your communication with providers is unclear, and what you can do to be sure your message is heard. When Bad Communication ...
By Deborah Palmer, CPC, CRC To cultivate an effective, professional relationship with your clinicians, you must have EMPATHY. E = Educate yourself. Stay current on coding guidelines, read Healthcare Business Monthly, forums, etc. If you have current information and are up to date with changes, your clinicians will have more faith in your abilities. M ...
Encourage physicians to value proper documentation and help them fulfill risk adjustment requirements and HEDIS scores. By Meera Mohanakrishnan, MS, CPC, COC, CPC-P, CRC, CPC-I, CCS, PAHM The medical record is evidence of a patient’s past and present health status and medical treatment. Quality documentation is necessary for accurate coding and billing. More significantly, it’s ...