Examine the ergonomics of your office equipment to improve employee health. By Bridget Toomey, CPC, CPB, CRCR, RYT-200 Good office ergonomics may just be the best benefit you can give employees. In an office environment, ergonomics is the science of equipment design to maximize productivity, and lessen the fatigue and discomfort associated with sitting, typing, ...
Five human resources policies every practice should implement and maintain. Five significant human resources policies your practice should adopt are: non-discrimination, sexual harassment, Family Medical Leave Act, the Fair Labor Standards Act, and non-retaliation. These policies ensure your practice complies with important federal and state laws implemented to protect individuals in the workplac...
When interviewing job candidates, ask questions that will provide insight to how the candidate will perform in this position. Yes/No questions, or questions that can be answered with one or two words, generally provide little insight to the candidate’s potential. Yes/No questions should be limited to verifying certain credentials, dates, or other objective information. Beyond ...
Oct 1st, 2014
Part 1: Finding the right person for the job takes more than luck. By Pam Brooks, CPC, CPC-H The job outlook for coders is good, according to U.S. Department of Labor statistics. Due to an aging population and an increase in insured Americans (compared to past years), the field is expected to grow as much ...
Make an effort to satisfy all of your patients and protect the livelihood of your practice. By Stephen C. Spain, MD, FAAFP, CPC As consumers, we have all experienced service that fell short of our expectations. Healthcare is also a service, and providers are not immunized against the occasional displeased patient. A provider’s reputation can ...