Don’t you hate it when you go to a meeting, and some attendees are spending more time on their electronic devices than listening? Do you become angry when you are trying to train physicians on coding and clinical document improvement, and those who need what is being said the most are browsing Facebook or reading email? ...
By Deborah Palmer, CPC, CRC To cultivate an effective, professional relationship with your clinicians, you must have EMPATHY. E = Educate yourself. Stay current on coding guidelines, read Healthcare Business Monthly, forums, etc. If you have current information and are up to date with changes, your clinicians will have more faith in your abilities. M ...
Record the actions and tasks of your organization with clarity and confidence. You attend a meeting at which you are given a task to complete, but after hundreds of phone calls, emails, and more meetings, you forget what you were asked to do. If only there were meeting minutes you could reference. Maybe meeting minutes ...
Online meeting services don’t have to be costly to be good. By Jose “Joe” Ascensio Physician offices are hip to the various forms of telecommunication that are so prevalent in today’s business world. The average group practice might have several employees who work remotely, even more physicians who meet with other healthcare professionals from remote ...
Planning ahead will help you start 2014 on the right foot. By Susan Ward, CPC, CPC-H, CPC-I, CEMC, CPCD, CPRC As a chapter officer, there is so much to do to prepare your chapter for the year ahead. If you served your chapter in 2013, you’re probably wondering where the time went and how you ...