Patients may use phones to contact their providers, but three-quarters want their providers to use web portals, live chat, or two-way video, according to a recent Harris Poll for the Salesforce software company. Results may affect providers’ electronic presence. Patients Willing to Reach Out Digitally The study, conducted online of 2,083 adults age 18 or ...
In Audit
Apr 18th, 2018
Last June, U.S. Department of Health and Human Services (HHS) announced an ongoing effort to enhance transparency. One of its efforts has become updating the Office of Inspector General’s (OIG) Work Plan monthly, rather than annually. Another step HHS took to increase compliance transparency is by providing new tools and resources for the public to ...
Use this online vehicle to improve patient outcomes and office productivity. Exchanging confidential healthcare information with patients typically requires an in-person encounter. This is often an inconvenience for the patient and — with today’s increased patient populations and physician shortages — a scheduling challenge for the provider. One solution may be found in a secure ...
Want your practice to make friends and influence people? A recent consumer survey indicates 52 percent of patients want what 23 percent already have, which is the ability to tap into their physician’s electronic health records (EHRs) to access their records for test results, to order prescription refills, and to make appointments. A study by ...