Your reception area is the first thing a patient will see when coming to the office. It should be inviting and clean, while also providing privacy and efficiency. Potential negatives in a reception area include: Dirty counters, chairs, or carpet, which may give the impression that germs and diseases are all around. Dog-eared reading material: ...
In Billing
Nov 13th, 2014
Usually, front desk personnel verify insurance and patient demographic information. This is vital to the revenue cycle. When a patient walks through the door, reception is the first point of contact. Patients will complete necessary paperwork and return it to the receptionist. The patient’s identification and insurance card must be copied and placed in the ...