7Atlis provides a clear path to sure-footed compliance education and training. By Michelle Ann Richards, CPC, CPCO, CPMA, CPPM The Patient Protection and Affordable Care Act of 2010 mandates all practices, regardless of size, implement a compliance program. Although a deadline for doing this has yet to be announced, it’s always better to be prepared. If ...
With the right tools and the right attitude, your practice can stand up to claims payment scrutiny. By Michelle Ann Richards, CPC, CPCO, CPMA, CPPM, and Renee Dustman On June 25, 2014, the Centers for Medicare & Medicaid Services (CMS) reported that its Fraud Prevention System identified or prevented $210 million in improper Medicare payments during ...
Set your practice’s compliance program up for success, not failure. Training is an essential part of any compliance program. If employees don’t know about compliance issues and the applicable laws and regulations specific to their job descriptions, your compliance program will fail. Conversely, if employees understand how the rules affect them personally, they will be ...
Jul 1st, 2013
Find value in dissatisfied customers. By Michelle A. Richards, CPC, CPMA, Practice managers wear many hats, from overseeing daily operational activities to optimizing revenue. For many practice managers, handling patient complaints is a least favorite part of the job. But consider this: In most cases, a patient will not leave the practice due to a ...