Implement three practices to achieve success with patient portals. By  Vern Davenport The “meaningful use” of electronic health records (EHRs) and other federal regulations are pushing for more online communication between providers, patients, and payers to bring about a more transparent exchange of financial and clinical information. In response, many providers are implementing patient portals, ...
Today’s Talk Ten Tuesday podcast covered the topic of social media. Rhonda Buckholtz, Vice President of ICD training and education at AAPC, explained how AAPC uses social media to engage with its audience. Proactive communication includes items such as: News articles Whitepapers Upcoming events Tips Discounts Free giveaways Rhonda reported social media is also used ...
Jul 1st, 2013
Used wisely, providers can take advantage of social media benefits. By Judy A. Wilson, CPC, CPC-H, CPC-P, CPCO, CPPM, CPC-I, CANPC Because social media is a staple in the average household, a growing number of healthcare providers are using it as a marketing tool, among other things. This technology doesn’t come without challenges, however. Here’s ...
Dec 19th, 2012
By Renee Dustman Word of mouth has always been a highly effective form of advertisement, and social media has increased its effectiveness exponentially. This is great news if the word is good, but what if the word is bad? Before the Internet, a dissatisfied patient might have voiced his opinion of you to just a ...
In Audit
Jan 28th, 2011
Do you have a long-time patient with a chronic problem whose coverage just ended? The cancellation may be because of what he or she has been posting on social network sites like Facebook or Twitter. Commercial payers, especially those handling workers’ compensation and other long-term care, are watching patients’ posts for signs of fraud, according to a ...