Do your healthcare workers have what it takes to excel in a consumer-driven marketplace? The landscape of healthcare organizations is changing dramatically. In recent years, the concept of healthcare consumerism has gained significant traction with health systems, hospitals, and medical practices. Healthcare consumerism is a “movement that advocates patients’ involvement in their own healthcare dec...
Soft skills are the muscle supporting your hard skills. by Jose “Joe” Ascensio Are you a little soft in the area of soft skills? Maybe you’re not sure what soft skills are? This article will explore hard vs. soft skills and give some practical tips about firming up the “four Cs” of soft skills: communication, ...