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In this three-part eBrief Series, we take a deep dive into the healthcare revenue cycle process and how it is impacted by the industry's frequent changes and unforeseen challenges. In Part I, we analyze the first three components of the healthcare revenue cycle, with a special focus on Patient Scheduling/Registration, Eligibility/Benefit Verification and POS patient collections, including copays, deductibles, coinsurance, patient balances, and bad debt.