AAPC - Advancing the Business of Healthcare

The Pulse: From Patient to Payment: A Deep Dive Into Revenue Cycle Management  

Revenue cycle management (RCM) refers to all the administrative and clinical functions that contribute to patient service revenue. In this episode of The Pulse: Examining the Business of Healthcare, Lori Cox sits down with Desiree Diggins Brooks, BSHIM, RHIT, CPMA, CCS-P, to talk about RCM. They outline every step of the revenue cycle — and best practices for each — in addition to:

  • Risk Adjustment

  • Modifiers 25 and 59

  • Telehealth guideline changes

  • Working with certified vs. non-certified coders

  • Provider training

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