AAPC - Advancing the Business of Healthcare

Educating Providers on the Gray Areas of the 2021 E/M Guidelines 

The 2021 Outpatient E/M Guidelines brought the most significant changes to Evaluation and Management services in nearly 25 years. As expected, the implementation of the new guidelines had a major impact on E/M accuracy rates across all specialties. In addition, some gray areas made interpretation of the guidelines difficult for providers, coders, and auditors.  

Watch this webinar, where we’ll tackle some of those gray areas and answer questions like: 

  • How do you determine risk when there is no treatment, or the patient decides to forego treatment? 

  • Is it necessary to document a history and exam? 

  • How do social determinants of health affect the risk of patient treatment options? 

  • How do you determine a stable vs unstable condition if the documentation is unclear? 

  • When should the service be leveled on time rather than MDM and what is considered a separately, billable service? 

  • What patient / procedure risk factors affect the service? 

*Please note this webinar has not been approved for AAPC CEU credit.

Presented By

Jessica Whitney

Jessica Whitney

CPC/CPMA Audit Manager

Jessica began her career in healthcare over 20 years ago at Blue Cross of Idaho working in both provider relations and claims. After several years she transitioned to practice management and has managed in both small, privately owned as well as large multi-specialty hospital-owned practices. She has spent over 20 years refining her expertise in practice management with a strong focus in revenue cycle management for practices of all sizes. Jessica also has in-depth knowledge of the credentialing and contracting process as well as experience in reimbursement analysis. Jessica is a national speaker and author. In her current role as Director of Operations with AAPC Services she works with a variety of clients helping them improve their revenue cycle processes.

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