BILLING 99421 & 99441 same day or day after.

JesseL

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How do we bill for scenario where provider spoke with patient on the phone and email on the same day? So far insurances have denied the phone and paid the email. They seem to be bundled for being two E&M visits, even though these are not even face to face visits.

Also, how would we bill email one day and then phone the next day and vice versa?
 
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