Wiki Billing and updating claims information

[Reneecm69]

I have an urgent question As a biller can you legally update information on a claim on the back end. Due to an import error and an error with EMR format claims were missing information for billing. Can the biller update/enter and or correct this data? My belief is the information should be updated by our software analyst by making the necessary formatting corrections and reimporting the data?

 

[scuatro4]

I have an urgent question As a biller can you legally update information on a claim on the back end. Due to an import error and an error with EMR format claims were missing information for billing. Can the biller update/enter and or correct this data? My belief is the information should be updated by our software analyst by making the necessary formatting corrections and reimporting the data?

You may update if the provider documentation supports what you will be changing, but also take it up with your software analyst to make those changes, so other bills wont get processed incorrectly.