Can providers bill a fee for providing letters for airline refunds?

ljhaley@gmail.com

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I have a strange question: due to Covid, we have parents asking providers to write formal letters, on letterhead, stating why flying isn't "medically reccomended" for a patient, due to their medical conditions, so that the parents can apply for a refund on tickets. I know we can bill a nominal charge for completing "forms" such as daycare, school, etc.
Does this situation fall under the same parameters as "forms"? I welcome any thoughts, thank you.
 
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