CPC-A, CPC-H-A Looking for employment in Central Indiana


Local Chapter Officer
Indianapolis, IN
Best answers
Thanks all for viewing and for your assistance! Mission accomplished, I have found and accepted a position on 9-19-2008.:D

Hello Fellow AAPC Members,

I have recently been apprentice certified by AAPC for both CPC and CPC-H. I am finding it difficult to find my first break into this new career. I am asking for your help. If your office has an opening or if you know of one, please forward my resume to the appropriate people. I have put some of the contents of my resume below.

I will be moving once I obtain employment, so distance is not a factor for me.

Thank you for your assistance!
Holly Eustice
__________________________________________________ _______________

Holly Eustice, CPC-A, CPC-H-A, CBCS, MOS

235 East Venoy, Indianapolis, IN 46227 ▪ 317-370-8060 ▪ holly@hollyanne.org


To obtain a coding, billing, or auditing position in an organization dedicated to quality and first class service to internal and external customers

Professional Skills

  • Medical office administration, check in/out procedures, scheduling, co-payment collection, HIPAA Law
  • Medicare (A/B/C/D), Medicaid, Tricare, Blue Cross/Blue Shield, Champ VA, Workman's Comp, HMO's
  • ICD-9-CM diagnosis coding utilizing all appropriate rules
  • Appropriate coding rules for CPT procedures; CPT and HCPCS modifiers
  • Coding from dictated reports utilizing ICD-9-CM Volumes I through III, CPT-4, HCPCS
  • Skilled in various computer operating systems and software applications; MOS Certified-Word / Excel
  • Excellent time management and project management skills
  • Knowledgeable in laboratory and government regulations
  • Forward-thinking customer service skills
  • Technical documentation, training, solution development, detail orientation


New Horizons Computer Learning Center
, Carmel, IN ▪ Currently enrolled
Attained CPC-A, CPC-H-A, CBCS and MOS Certifications

Erie Community College, Williamsville, NY ▪ 1993 ▪ AAS Degree in Medical Laboratory Technology
American Society for Clinical Pathology for Medical Laboratory Technician (ASCP-MLT)

SUNY College of Technology at Canton, Canton, NY ▪ 1988 ▪ AAS Degree in Veterinary Technology

Professional History

Professional history consists of various positions including Administrator/Manager, Documentation Specialist, Customer Care Support Specialist, Technical Specialist, Trainer, and Supervisor

Responsibilities and Areas of Expertise
  • File management and retrieval; processing/managing physical/electronic documentation
  • Database management
  • Client/vendor relations
  • Training/development; staff management (including work-flow management and annual reviews)
  • Writing and validation of training guides, technical advisories, and troubleshooting guides
  • Working in an in-bound call center / technical support environment
  • Statistical analysis and audits of daily reports/products
  • Active participation in the writing and validation of standard operating procedures
  • Participation in audits by the FDA, New York State Department of Health, OSHA and other agencies
  • Participation with the Diversity Committee for the New York-Penn Region of the American Red Cross
  • Successful completion of several management, training, and regulatory courses
  • Quality control of equipment and products
  • Web design; technical support and troubleshooting

Administrator/Manager ▪ Millennium Trailers, Indianapolis, IN ▪ 2007 to 2008
Documentation Specialist/Librarian ▪ Computer Task Group (CTG), Indianapolis, IN ▪ 2006 to 2007
Owner/Operator ▪ Reflection Web Design, Fortville, IN ▪ 2003 to 2006
Software Support Specialist ▪ Roche Diagnostics, Indianapolis, IN ▪ 2001 to 2006
Technical Specialist/Customer Care Specialist ▪ Roche Diagnostics, Indianapolis, IN ▪ 1998 to 2001
Product Release Supervisor/Trainer ▪ American Red Cross, Buffalo, NY ▪ 1995 to 1998

Additional positions held include Manufacturing Technician, Veterinary Technician and Research Technician

Community Service

Toastmasters International
▪ 2004 – Present
Current Vice President of Education for Pioneer Club #17
Past District Officer, President, VP, Lt. Gov. of Marketing, and Webmaster of several clubs & District 11

Fortville Skate Park Committee
(Past) Chairperson; handled all legal and administrative aspects of running a non-profit organization
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