Injections

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My office is having several claims to deny when we bill out injection code 96372 and the patient brings in their own medicine. There is a note attached to the claim that states the patient brought their own medicine. There is no office visit. Has anyone else ran into this and if so how are you handling
 
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I was told to append modifier FB on the drug code and that will let the claims processor know that the meds were provided by the patient or the specialty pharmacy sent them. And the meds wouldn’t be charged. Does that help.
 
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