Some commercial payers still have provider relations reps. Call the number for providers on the insurance info and ask for that person. Otherwise, just call and start asking questions. You don't know until you try. Some of the payers also have websites you can check for codes. Google is your friend...if all else fails...bring it up at a chapter meeting and get advice from your fellow coders locally.Thanks for the reply. And I read that same advice a lot, but can anyone tell me HOW to check with the payer?? I am the first coder this office has ever had and this is also my first coding job. Apparently no one else in this office ever contacts payers. Any and all advice is appreciated.