I would like get an idea how other practices are handling the situation.
We have not sent patient balance statement and started again in Nov 2020 after cost share waiving period has ended.
A lot of patients are not paying bills and should be sent to collection.
Considering the situation, I don't think it's fair to send any acct to the collection, but we can't seat and watch the balance grow as well.
Please share if there is any options or ideas.
Thank you.
We have not sent patient balance statement and started again in Nov 2020 after cost share waiving period has ended.
A lot of patients are not paying bills and should be sent to collection.
Considering the situation, I don't think it's fair to send any acct to the collection, but we can't seat and watch the balance grow as well.
Please share if there is any options or ideas.
Thank you.