Tracey Thompson
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Is there any possible way of getting United HealthCare to retro a pre-authorization?
The Situation:
Patient is being seen for physical therapy. For some unknown reason, the office did not obtain a pre-authorization. The claim was denied for not having a pre-authorization. As the billing company, we will not be paid for SEVERAL dates of service due to fault of the office.
Does anyone know of any way to approach this or any type of loop hole that UHC has that may help my situation??
Any thoughts or suggestions are greatly appreciated!!
The Situation:
Patient is being seen for physical therapy. For some unknown reason, the office did not obtain a pre-authorization. The claim was denied for not having a pre-authorization. As the billing company, we will not be paid for SEVERAL dates of service due to fault of the office.
Does anyone know of any way to approach this or any type of loop hole that UHC has that may help my situation??
Any thoughts or suggestions are greatly appreciated!!