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Accounts Receivable Supervisor Job in Missoula, Montana

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Job Title: Accounts Receivable Supervisor

Employer:Missoula Bone & Joint
Preferred Certifications:CPC or AHIMA equivalency accreditation
Required Experience:1 to 2 years
Location:2360 Mullan Rd, Suite C Missoula 59808, MT, US
Date Posted:7/23/2019

Medical Clinic Accounts Receivable Supervisor:

Responsible for supervising and coordinating the activities of the A/R Department and staff. Responsible for intra-departmental communication; fielding all departmental questions and concerns; Serves as “go-to” person for day-to-day issues in the department and is responsible for employee counseling; Maintains department schedule; Conducts direct employee evaluations.

A/R Supervisor Duties:

  • Fields all intra-departmental questions and concerns bringing any necessary issues to the attention of the Operations Manager (or CEO when appropriate)
  • Responsible for inter-department communication with other departments
  • Serves as “go-to” person for day-to-day issues in the department
  • Helps maintain department staff schedules, call-offs and time away coverage
  • Conducts direct employee evaluations
  • Responsible for employee counseling bringing larger issues to the Operations Manager
  • Makes recommendations for improvement on flow and processes
  • Maintains current department policies & procedures
  • Oversees the interview process for candidates for open positions in the department
  • Creates agenda, leads department meetings and responsible for the minutes.
  • Performs annual insurance contract reviews and gives recommendations to CEO
  • Reviews new insurance contract requests and gives recommendations to CEO
  • Handles A/R patient complaints
  • Troubleshoots insurance payer issues and follows up as needed
  • Reviews and negotiates contracts with new and existing A/R related vendors
  • Troubleshoots A/R denials and issues as needed
  • Reviews and analyzes monthly Centricity A/R reports
  • System admin for NMI and many insurance websites. Add/delete/reset of passwords for all users of these sites.
  • Oversees A/R auditing plan
  • Reviews hardship applications
  • Oversees surgery center A/R staff
  • Knowledge of facility coding and reimbursement guidelines
  • Understanding of CPT, HCPCS, ICD-10 codes and modifiers
  • Understanding of insurance EOBs and how to appeal denials
  • Understanding of A/R software systems and vendors (Healthco, Centricity, Amkai, EMA)
  • Understands and abides by billing compliance regulations
  • Understands concept of unbundling and heeds government regulations
  • Understands payer group rules and regulations
  • Understands patient confidentiality laws and what signatures are required to release information
  • Understands Medicare/payer groups rules and regulations
  • Clearly and accurately documents all correspondence regarding an account in a timely and appropriate manner
  • Answers phone as needed
  • Complies with HIPAA, OSHA and Red Flag Rules
  • Other duties as assigned


  • High school diploma or GED certificate
  • Medical A/R and billing experience, minimum of three years’ experience preferred.
  • At least one year supervisory or management experience.
  • Knowledge of data processing concepts, and a familiarity with medical office computer systems and practice management software (ie. scheduling, billing, reporting).
  • Strong Excel and MS Word skills beneficial
  • Strong ethical and moral character references
  • Excellent communication skills
  • Good computer skills


  • CPC or AHIMA equivalency accreditation

Missoula Bone & Joint is an Equal Opportunity Employer and offers excellent benefits including health insurance, 401K, generous paid time off, continuing education allowance and much more!


How To Apply:

Please visit our website at www.missoulaboneandjoint.com and click on the 'join our team' link and follow the instructions on how to apply for this position.

Resumes may also be submitted to:


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