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Advanced Urology Institute Billing Department is Hiring!! Job in Clearwater, Florida

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Job Title: Advanced Urology Institute Billing Department is Hiring!!

Employer:Advanced Urology Institute
Type:Hourly Full-Time
Specialties:Payment processing,Customer Service,Patient Collections,Medical billing
Required Experience:3 to 4 years
Preferred Experience:3 to 4 years
Location:Clearwater, FL
Date Posted:2/7/2019

Medical Billing Customer Service Representative:

Seeking a team player that is customer service oriented with experience handling a heavy call volume and medical collections.


Requirements:

High school graduate

3 years of phone customer service experience

Excellent verbal and written communication skills

Medical collections experience preferred

Professional and compassionate over the phone

 

Essential Duties & Responsibilities

Maintain a high level of top-notch customer service and professionalism to a wide range of diverse customers

Ensuring that all patient billing questions, complaints, or requests of any kind are promptly addressed in the manner that secures maximum patient satisfaction

Ability to accept and implement coaching and feedback to ensure the ability to achieve pre-determined performance goals

Engaging customers on a daily basis via all forms of communications (phone, email, etc.)

Utilization and successful navigation through multiple computer based applications with speed and attention to detail

Field incoming calls from patients and responsible parties regarding payment for services rendered.

File and maintain paperwork

Demonstrates excellent communication skills with patients/guarantor in order to obtain accurate information.

Collecting outstanding balances on accounts and making collection judgements according to company policy.

Keep open lines of communication with both internal and external customers allowing issues to be resolved with little or no conflict.

Completes all internal and external customer requests within 48 hours.

Demonstrates knowledge & compliance with insurance, local, state and federal regulations related to office billing.

 

Medical Billing Specialist:

Seeking a self-driven, dedicated Medical Billing Specialists with a minimum of 5 years medical billing experience, who enjoy working in a busy medical billing office environment. We are looking at a March 1, 2019 start date.


Requirements:

Excellent verbal and written communication skills

Excellent customer service skills

High School Diploma required, Bachelor's Degree preferred


Bonus:

Certified coder a plus

 

Patient Collections Specialist:

Seeking a team player that is customer service oriented with experience in medical collections.


Requirements:

High school graduate

3 years of customer service experience

2-3 years of medical collections experience

Proficient in Microsoft Word and Excel

Excellent verbal and written communication skills

 

Payment Posting Specialist:

Seeking self-driven, dedicated Payment Posting Specialists with a minimum of 5 years medical billing experience , who enjoy working in a busy medical billing office environment. We are looking at a March 1, 2019 start date.

Requirements:

Excellent verbal and written communication skills

Excellent customer service skills

High School Diploma required, Bachelor's Degree preferred

 

Bonus:

Care Cloud experience


Applying

www.advancedurologyinstitute.com

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