Business Office Manager Job in Philadelphia, Pennsylvania

Ensures all Business Office operations are functioning accurately and timely for proper generation of management reports and cash flow. Manages maintenance of all medical records following legal guidelines.

Qualifications

• Two years of college or equivalent with emphasis on Business Administration
• Minimum of 2 years business management experience
• Computer experience required in windows, spreadsheet and word processing
• Ability to sit for long periods and to perform desk and office activities

Essential Functions

• Supervision of all office functions including reception, admitting, medical records, and accounts receivable management Responsible for staff adherence to all Business Office Policies and Procedures
• Coordinates with administrator to hold periodic staff meetings
• Monitors work load and personnel needs of Business Office
• Assists with developing staffing schedule
• Assists in the training, development and motivation of Business Office Staff
• Responsible for daily cash management procedures. Receives and accounts for all cash
  received in accordance to Center Policy
• Maintains inventory of forms and office supplies
• Communicates with RBO to resolve problems with billings, collections and medical records.
• Maintains all office computer systems and programs
  • Responsible for verification that the backup process is maintained on a daily basis
  • Ensures that all staff personnel adhere to the Center’s Integrity of Data Systems Policy
  • Ensures all computer system warranties, upgrades and maintenance contracts are
    maintained
• Reviews all business procedures and recommends adjustments to Facility Administrator on
  an as needed basis
• Monitors fee schedule and submits suggested changes to Facility Administrator
• Assists with the communication responsibilities of the front desk to include, but not
  limited to:
  • Provides documentation for surgical and special procedure patients
  • Maintains current materials for patient education and consent procedures
  • Discusses documentation with patient and family member confirming that instructions
    are understood and questions answered
  • Answers patient and family member questions and refers questions to healthcare
    professionals when appropriate
  • Communicates pertinent information from the physician, support staff, insurance
    companies and other significant parties to the patient
  • Reviews prequalification for third party payer before date of scheduled admission
• Assists with the submission of claims and provides follows-up with third party payers and
  patients for services received in accordance to Facility Policy and Procedures
  • Maintains current information on claims adjudication and payment policies on all
    encountered third party payers and government intermediaries
  • Monitors billing for accurate and timely completion
  • Follows-up on past due accounts with patients or payers
  • Reports status of accounts receivable as requested
• Assumes any other responsibilities that may be assigned from Administration on an as
  needed basis
• Ensures on a daily basis that patients and their relatives are dealt with in a professional and
  courteous manner by the Business Office personnel
• This position is Monday through Friday with working hours in accordance to position
  needs