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Business Office Manager Job in Philadelphia, Pennsylvania

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Job Title: Business Office Manager

Job Location:Other
Skills:Billing,Prior Authorizations,Billing Management,Business Office Management
Specialties:Foot & Ankle, General Surgery, Hand Surgery, Orthopedic Surgery, Pain Management, Plastic Surgery
Required Experience:3 to 4 years
Preferred Experience:3 to 4 years
Location:Three Crescent Drive, Suite 310 Philadelphia 19112, PA, US
Date Posted:5/20/2021

Ensures all Business Office operations are functioning accurately and timely for proper generation of management reports and cash flow. Manages maintenance of all medical records following legal guidelines.


  • Two years of college or equivalent with emphasis on Business Administration
  • Minimum of 2 years business management experience
  • Computer experience required in windows, spreadsheet and word processing
  • Ability to sit for long periods and to perform desk and office activities

Essential Functions

  • Supervision of all office functions including reception, admitting, medical records, and accounts receivable management Responsible for staff adherence to all Business Office Policies and Procedures
  • Coordinates with administrator to hold periodic staff meetings
  • Monitors work load and personnel needs of Business Office
  • Assists with developing staffing schedule
  • Assists in the training, development and motivation of Business Office Staff
  • Responsible for daily cash management procedures. Receives and accounts for all cash
    received in accordance to Center Policy
  • Maintains inventory of forms and office supplies
  • Communicates with RBO to resolve problems with billings, collections and medical records.
  • Maintains all office computer systems and programs
    • Responsible for verification that the backup process is maintained on a daily basis
    • Ensures that all staff personnel adhere to the Center’s Integrity of Data Systems Policy
    • Ensures all computer system warranties, upgrades and maintenance contracts are
  • Reviews all business procedures and recommends adjustments to Facility Administrator on
    an as needed basis
  • Monitors fee schedule and submits suggested changes to Facility Administrator
  • Assists with the communication responsibilities of the front desk to include, but not
    limited to:
    • Provides documentation for surgical and special procedure patients
    • Maintains current materials for patient education and consent procedures
    • Discusses documentation with patient and family member confirming that instructions
      are understood and questions answered
    • Answers patient and family member questions and refers questions to healthcare
      professionals when appropriate
    • Communicates pertinent information from the physician, support staff, insurance
      companies and other significant parties to the patient
    • Reviews prequalification for third party payer before date of scheduled admission
  • Assists with the submission of claims and provides follows-up with third party payers and
    patients for services received in accordance to Facility Policy and Procedures
    • Maintains current information on claims adjudication and payment policies on all
      encountered third party payers and government intermediaries
    • Monitors billing for accurate and timely completion
    • Follows-up on past due accounts with patients or payers
    • Reports status of accounts receivable as requested
  • Assumes any other responsibilities that may be assigned from Administration on an as
    needed basis
  • Ensures on a daily basis that patients and their relatives are dealt with in a professional and
    courteous manner by the Business Office personnel
  • This position is Monday through Friday with working hours in accordance to position


Cassie Grimsman - Talent Acquisition & Onboarding Partner, ValueHealth

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