Coker Group has been exclusively retained by Optim Orthopedics.
GENERAL SUMMARY OF DUTIES: Reports directly to the
Chief Financial Officer and responsible to develop, plan, organize and
implement current and future strategies to bill customers, process payments, minimize
bad debt, improve cash flow and manage the overall health of the company’s receivables.
Also responsible for managing the day-to-day activities of the Health Center as
they relate to revenue cycle functions which include but are not limited to
front office services, billing, collections, accounts receivables and financial
planning for patients.
position will work with the practice business offices on revenue cycle
performance to meet short term strategic goals and will provide analytical
analysis and create written guidelines, policies, and procedures in accordance
with implementation of all work processes as a result of thorough analysis.
SUPERVISION RECEIVED: Reports directly to CFO
SUPERVISION EXERCISED: Exercises general supervision over reimbursement
Example of Duties: (This list may not include all of the duties assigned)
strategic plans and programs for the Revenue Cycle team and ensures that goals
and objectives of the team are properly defined and clearly established.
policies, guidelines, and implementing procedures and ensures consistent
projections and reports as required, for development and management of budget;
produce and analyze monthly reports that assist in the monthly forecast
timeliness and effectiveness of department activities, ensuring that
outstanding patient accounts and accounts receivables is no more than the
agreed upon limit and that bad debt is within budgeted target.
effectiveness of collection efforts and maintains insurance billings are
current within the established time frame specified in the department policy.
and prepares various status reports for management in order to analyze trends
and make recommendations.
and standardize our work-flow processes throughout the revenue cycle to assist
in achieving consistency in maintaining the critical success factors outlined
in the Company’s standard operating procedures.
and develops the appropriate organization structure for the Revenue Cycle team.
defines, and streamlines its various functional activities, thereby ensure its
effectiveness in maximizing the utilization of both asset and people resources.
collaboration with Human Resources Department, conducts in-depth assessment
interviews to determine the technical and behavioral competencies of the
candidate to ensure that the best from among the qualified candidates are being
hired in the company.
to, and implements the philosophy of “hiring the best fit” and ensures that
prospective employees’ personal values are aligned with the company’s corporate
regular and periodic meetings with the team, to ensure the following:
of all Revenue Cycle team plans, programs, and projects
strictly adhering to prescribed deadlines and schedules.
communications and relevant information pertaining to the team are cascaded to
the proper channels within the team in particular and the organization in
and implements “Performance Improvement Program”, through the following:
coaching for the staff who failed to perform and deliver the prescribed and
committed level of performance output and standards.
counseling staff with behavioral/attitudinal problems. Implements the necessary
guidelines on discipline management for erring employees, in accordance with
company policies, rules and regulations, due process, and government
mentoring for high potential staff, capable of assuming bigger responsibilities
in the future.
training and development functions, as follows:
and develops training programs that are relevant and necessary for the
continuous development of the technical competencies of the team.
and implements for appropriate training programs that will further enhance and
hone the technical competencies of the staff.
training programs, and acts as subject matter expert on training programs
pertaining to the Revenue Cycle team
and formulates performance measures and standards for the team, as basis for
the conduct of annual performance management review program.
and evaluates the performance of the team, on regular and periodic basis, and
ensures that the overall performance of the team is on-track, and well within
the pre-established goals and objectives.
performance status reports of the team as basis for monitoring the weekly
progress of the various activities within the team.
Experience: Minimum of 5 years’ experience in health
care management such as but not limited to clinic management, patient
management, accounts receivables and payables, and marketing and public
background in financial management and knowledgeable of federal and state laws
and requirements relating to healthcare management.
managerial competencies in the areas of leadership and team development,
managerial coaching and mentoring and situational assessment skills and with
proven track record in building and developing high performing teams.
change agent and capable of guiding the organization in initiating various
change management initiatives with the view of leading and guiding the
organization towards the future.
managerial acumen in setting corporate directions and aligning strategic goals around
judgment, negotiation and decision-making skills.
ethics and a high level of personal and professional integrity.
analytical skills and adept in interpreting strategic vision into an
effective communicator at all levels in the organization, with strong oral,
written and persuasive skills.
Operated: Standard office equipment including computers, fax machines,
copiers, printers, telephones, etc.
Environment: Position is in a well-lighted office environment. Occasional
evening and weekend work.
Requirements: Daily activity is 80 percent sitting and 20 percent walking or
This description is intended to provide
only basic guidelines for meeting job requirements. Responsibilities,
knowledge, skills, abilities and working conditions may change as needs evolve.