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Executive Director – Business Office (Billing & Patient Financial Services) Job in Springfield, Missouri

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Job Title: Executive Director – Business Office (Billing & Patient Financial Services)

Employer:Jordan Valley Community Health Center
Required Experience:3 to 4 years
Preferred Experience:5 to 7 years
Location:440 E Tampa St Springfield 65806, MO, US
Date Posted:6/26/2018

Jordan Valley Community Health Center has an opening for an Executive Director, Business Office (Billing & Patient Financial Services).  

The Executive Director - Business Office is responsible for providing leadership and direction of the Business Office and accounts receivable management along with playing a critical role in the entire revenue cycle process beginning with patient check-in through payment posting, appeals and collections.  This responsibility includes managing the services in a manner that will contribute to the achievement of the organization’s financial goals and will promote the development of teamwork and effective operations.  


Required Qualifications:

·         3 to 5 years of experience in a healthcare Business Office. 

Preferred Qualifications:

·         Bachelor’s Degree in Accounting, Business Administration or other business-related field.

·         5 to 7 years of experience in a healthcare Business Office.


·         Oversee activities related to billing and collections, the Sliding Fee Program, and Outreach and Enrollment of individuals for the federal health insurance marketplace in a manner that will ensure maintaining an effective Business Office and accounts receivable management.

·         Manages the revenue cycle process in billing to ensure claims are filed timely and accurately to third party payors and self-pay balances are billed timely and accurately to patients.

·         Effectively manage all facets of accounts receivable including, but not limited to, the following:

·         Check/review to ensure claims have appropriate documentation.

·         Timely follow up on denials/appeals.

·         Maintain current billing codes and procedure manual for billing; conduct staff/provider educational sessions accordingly.

·         Address patient billing concerns.

·         Actively monitors collections at patient check-in and other points in the patient care process, finding funding solutions for uninsured patients and ensuring payments for services are appropriately made prior to services being rendered.

·         Strong knowledge of third party payors, including managed care companies, to ensure maximum third party reimbursement through strategic financial planning, familiarity with payor allowances/disallowances of costs, and aggressive pursuit of cost reimbursement through settlement mechanisms.

·         Analyze impact of managed care contracts for management.

·         Actively involved in establishing patient check-in and accounts receivable key performance indicator goals and works with staff to achieve those.

·         Reviews and evaluates billing policies and procedures on a regular basis and update as needed.

·         Review and recommend modification of collection policy and fee schedule to encourage payment by patients and to maximize reimbursement by third party payers.

·         Prepare management reports on billing activities, collections, denials, clean claims and others as needed.

·         Promotes effective working relations and work effectively as part of a team to facilitate the Clinic’s ability to meet its goals and objectives.

·         Attains all agreed to goals and objectives within specified time frames, as part of the Clinic’s overall mission.

·         Ensures proper utilization of organization’s financial resources.

·         Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.

·         Maintains professional affiliations and enhances professional growth and development through seminars, conferences, and community involvement.

·         Performs other duties or responsibilities as assigned.

We offer competitive salary, benefits (including medical, dental, vision), retirement, PTO, and recognize 9 paid holidays.



Visit our website www.jordanvalley.org/careers

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