Jordan Valley
Community Health Center has an opening for an Executive Director, Business
Office (Billing & Patient Financial Services).
The Executive Director
- Business Office is responsible for providing leadership and direction of the
Business Office and accounts receivable management along with playing a
critical role in the entire revenue cycle process beginning with patient
check-in through payment posting, appeals and collections. This
responsibility includes managing the services in a manner that will contribute
to the achievement of the organization’s financial goals and will promote the
development of teamwork and effective operations.
Required
Qualifications:
·
3 to 5 years of
experience in a healthcare Business Office.
Preferred
Qualifications:
·
Bachelor’s Degree in
Accounting, Business Administration or other business-related field.
·
5 to 7 years of
experience in a healthcare Business Office.
Duties:
·
Oversee activities
related to billing and collections, the Sliding Fee Program, and Outreach and
Enrollment of individuals for the federal health insurance marketplace in a
manner that will ensure maintaining an effective Business Office and accounts
receivable management.
·
Manages the revenue
cycle process in billing to ensure claims are filed timely and accurately to
third party payors and self-pay balances are billed timely and accurately to
patients.
·
Effectively manage all
facets of accounts receivable including, but not limited to, the following:
·
Check/review to ensure
claims have appropriate documentation.
·
Timely follow up on
denials/appeals.
·
Maintain current
billing codes and procedure manual for billing; conduct staff/provider
educational sessions accordingly.
·
Address patient
billing concerns.
·
Actively monitors
collections at patient check-in and other points in the patient care process,
finding funding solutions for uninsured patients and ensuring payments for
services are appropriately made prior to services being rendered.
·
Strong knowledge of
third party payors, including managed care companies, to ensure maximum third
party reimbursement through strategic financial planning, familiarity with
payor allowances/disallowances of costs, and aggressive pursuit of cost
reimbursement through settlement mechanisms.
·
Analyze impact of
managed care contracts for management.
·
Actively involved in
establishing patient check-in and accounts receivable key performance indicator
goals and works with staff to achieve those.
·
Reviews and evaluates
billing policies and procedures on a regular basis and update as needed.
·
Review and recommend
modification of collection policy and fee schedule to encourage payment by
patients and to maximize reimbursement by third party payers.
·
Prepare management
reports on billing activities, collections, denials, clean claims and
others as needed.
·
Promotes effective
working relations and work effectively as part of a team to facilitate the
Clinic’s ability to meet its goals and objectives.
·
Attains all agreed to
goals and objectives within specified time frames, as part of the Clinic’s
overall mission.
·
Ensures proper
utilization of organization’s financial resources.
·
Demonstrates respect
and regard for the dignity of all patients, families, visitors and fellow
employees to ensure a professional, responsible and courteous environment.
·
Maintains professional
affiliations and enhances professional growth and development through seminars,
conferences, and community involvement.
·
Performs other duties
or responsibilities as assigned.
We offer competitive
salary, benefits (including medical, dental, vision), retirement, PTO, and
recognize 9 paid holidays.