DEPARTMENTAL SUMMARY: The Health Information Management Department provides many services to our multi-hospital organization including: prepping, scanning and indexing, physician deficiency analysis, release of information, medical record maintenance, facility and profee coding, and medical transcription.
POSITION OVERVIEW: The HIM Coding Coordinator is responsible for assisting in the day-to-day operations of the health information management department. Maintain daily processes and work flow for the department. Liaison for all other St. Charles Health System facilities and departments both internal and external. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Coordinate staffing schedules and operations for Facility and/or Professional Fee coders in conjunction with organizational policies and procedures.
Instructs staff in department processes, work flow and maintain work performance levels.
Provides training and is the subject matter expert.
Develops and maintains workflow processes and reference documentation.
Works in conjunction with other departments to enhance efficiencies and customer satisfaction for both internal and external customers
Fields questions regarding workflow processes and assists with customer inquiries.
Assists with shift coverage as needed including on call coverage as necessary.
Completes timecard corrections and approvals.
Maintains a positive attitude at all times and exudes the St. Charles core values of Accountability, Caring and Teamwork.
Travel to other locations may be required.
Build communications with leadership team, other departments and physicians. Complies with current medical records regulatory requirements, policies, and procedures in accordance with all payor and regulatory agencies (e.g. HIPAA). Assist all customers to implement and maintain compliance in these areas.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
Required: High School Diploma or GED. Graduate of an AHIMA Accredited Health Information Technology program or certification in a self-study course from AHIMA or AAPC.
Required: Must possess a valid Registered Health Information Technician (RHIT) certification or one or more of the following: RHIA, CCA, CCS, CCS-P, CPC, CPC-H. This position will require the caregiver to maintain required educational credits (CE) through AHIMA or AAPC. Must have a valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements. Ability to travel to all St. Charles Health System worksites
Required: Three years coding experience in an acute care hospital or specialty clinic setting with thorough knowledge of ICD-10-CM, CPT, DRG’s, and APC grouping, abstracting and grouping software
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Required: Ability to lead and mentor effectively. Must be team-oriented.
Intermediate ability and experience in computer applications, specifically electronic health record systems and MS Office
Knowledge of ICD-10 CM and PCS code assignment as necessary
Knowledge of CPT-4 code assignment
Knowledge of CCI and MN edits and APC grouping, as necessary
Knowledge of modifier and revenue code assignment.
Maintains professional knowledge by attending educational workshops, reviewing professional publications, participating in educational opportunities.
Demonstrates St. Charles Health System values of Accountability, Caring and Teamwork in every interaction.
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees
Strong team working and collaborative skills.
Must have a positive attitude, ability to multi-task, pay close attention to details, and be able to act in a professional manner and demonstrate excellent public relations skills.
Ability to work in a fast paced work environment with frequent interruptions, maintaining the highest level of confidentiality at all times.
Ability to work under pressure in a fast-paced environment.
Ability to multi-task and work independently.
Attention to detail.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
Strong analytical, problem solving and decision making skills.
Excellent organizational and multi-tasking skills.