|Skills:||coding,coding education,content development,healthcare management,auditing,currriculum development
|Specialties:||Education, Content Development, Content Management
|Required Certifications:||Two or more of the following: CPC,CCS-,CPC-I,CPB,CPPM,CCS,CPMA,COC,and/or CRC.
|Required Experience:||5 to 7 years
|Location:||200 North Point Center Pkway, Suite 600 Remote 30022, GA, US
Manager, Educational Content Development
** This role is fully remote.
The Manager, Educational Content Development
is responsible for designing and developing educational content for online
learning-management systems. This includes providing training and course
material for physicians, auditors and coding professionals. The candidate will
have extensive experience with auditing physician and hospital coding, billing,
documentation, and practice management.
- Design and develop educational
content specific to providers and coding professionals, following both
industry and regulatory standards for physician practice and hospital
settings. The development style will lead to successful adoption and
knowledge transfer in an online environment.
- Leverage expertise in the
following areas: auditing both clinical and technical components of
physician and hospital coding, denial management, billing, and practice
- Consistently implement the
unique approaches required to educate physicians and coding professionals.
- Transfer knowledge in areas of
expertise to content development for topics such as clinical documentation
improvement, coding (e.g., E/M, profee, CPT, ICD-10-CM-PCS, HCC),
physician office management, ambulatory revenue cycle, MACRA, quality
programs, and physician billing, facility documentation, coding, and
- Proficiency in Medicare
guidelines and established payer protocols.
- Create custom content for
delivery in an onsite setting.
- Exhibit strong writing and
- Ensure the quality of
educational content by reviewing and editing content developed by others.
- Conduct remote webinars and/or
on-site educational sessions for health care staff as needed.
- Construct thought-leadership
content and present at various external speaking engagements.
- Assist with keeping teams
(e.g., sales, client success) informed of new content offerings and share
bits of information with them to help solidify the solutions’ ROI for
- Handle client calls for which
guidance is needed in areas of expertise related to current content
available and provide recommendations regarding what and how to consume.
- Supports nThrive’s Compliance
Program by adhering to policies and procedures pertaining to HIPAA, FDCPA,
FCRA, and other laws applicable to nThrive’s business practices. This
includes: becoming familiar with nThrive’s Code of Ethics, attending
training as required, notifying management or nThrive’s Helpline when
there is a compliance concern or incident, HIPAA-compliant handling of
patient information, and demonstrable awareness of confidentiality obligations.
- 5+ years of coding experience.
- 5+ years of health care
- 2+ years of auditing.
- 2+ years of educational
- Two or more of the following
certifications: CPC, COC, CPMA, CPC-I, CCS, CCS-, CPB, CPPM, and/or CRC.
- Extensive experience in
developing and presenting one-on-one and group education for providers and
- Strong background in coding
(e.g., E/M, profee, CPT, ICD-10-CM, HCC), physician office management,
ambulatory revenue cycle, MACRA, quality programs, and physician billing.
- Comprehensive knowledge of
federal and state laws and regulations relating to physicians and coding.
- Superior oral and written
skills, with an aptitude for providing educational content tempered with
- Willingness to work as a team
in the areas of thought leadership, curricula design, and media
- Ability to professionally
conduct remote webinars and/or on-site educational sessions acting on
behalf of nThrive.
- Extensive experience in
conducting office management activities successfully for a physician
- High School Diploma or GED.
- College Degree.
- Registered nurse (RN).
- Clinical experience.
- 4+ years in clinical auditing.
- 4+ years in bill audits.