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Patient Service Representative Job in Oklahoma City, Oklahoma

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Job Title: Patient Service Representative

Employer:Dean McGee Eye Institute
Skills:Communication,Detail oriented,Organization,Microsoft Office
Location: Oklahoma City 73104, OK, US
Date Posted:8/16/2021


A minimum of one year customer service experience, preferably in optometry or ophthalmology 

Experience with medical insurance plans is preferred


Education Requirements

High School Diploma or GED


Competencies/Skills Required

Effective communications skills

High attention to detail and organization

Proficiency with Microsoft Office programs to include Word and Outlook

Accurate data entry

Ability to prioritize tasks and complete time sensitive duties daily

Dependability and excellent attendance are required


Essential Functions

  1. Answer busy phones and assists patients by providing general information and scheduling office visits
  2. Perform patient registration tasks to include entering patient demographic and insurance information into practice management system(s)
  3. Document urgent patient phone messages for physician(s), seeking resolution from physician and following up with resolution in a timely manner
  4. Meet with patients who have been referred for surgery to schedule procedure with surgical facility, review basic information and complete required consent forms
  5. Provides administrative support to physician(s)


Physical Demands

Ability to perform data entry

Ability to communicate with patients via phone and face to face



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Please apply online at https://dmei.org/about/employment-opportunities/. 

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