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Revenue Cycle Director Job in Raleigh, North Carolina

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Job Title: Revenue Cycle Director

Employer:Planned Parenthood South Atlantic
Skills:billing,revenue cycle,management,auditing
Required Experience:3 to 4 years
Preferred Experience:5 to 7 years
Location:100 S Boylan Ave Raleigh 27603, NC, US
Date Posted:4/3/2019
For more than 100 years, women, men, and young people have relied on Planned Parenthood for accessible and affordable quality healthcare, accurate information and comprehensive health education. Planned Parenthood South Atlantic (PPSAT) is a nonprofit health care provider offering a wide range of affordable and reliable reproductive and sexual health care services in our 14 locations across North Carolina, South Carolina, Virginia, and West Virginia.

PPSAT is hiring a full-time Revenue Cycle Director to provide key financial support in our Raleigh, NC office. The Revenue Cycle Director is responsible for directing and coordinating the overall functions of the Revenue Cycle to insure compliance within the billing function of all regulations and contracts and to maximize cash flow through creation of sound procedures.  Specific areas of responsibility include revenue cycle training, front desk procedures and training, claims management, billing, collections, patient and insurance receivables, and third party revenue cycle vendors.

Essential Functions
    • To manage and oversee the Billing Department staff and activities.
    • Ensure adherence to and compliance of payer, government, and internal system regulatory policies as they relate to medical billing.
    • Monitor aged accounts and verify that appropriate collections procedures are being followed.
    • Provide monthly Revenue Cycle Metrics to management along with plans for improvement.
    • Resolve escalated reimbursement issues with payers.
    • Verify that fee schedules are appropriate against insurance payers and that allowable fees and expected reimbursement calculations are properly stated.
    • Maintains oversight of all credentialing processes to ensure ability to bill for services rendered by newly hired providers as quickly as possible.
    • Responsible for organizing annual coding audit for providers.  Work with Medical Director to make sure providers receive the appropriate feedback and education on audit results.
    • Review and edit all standard policies and procedures for the Billing Department and front-desk staff to insure all policies and procedures are up to date at all times.
    • Establish and maintain policies and procedures for front desk duties which involve registration, check-in, payments for services, including co-pays and deductibles as well as cash handling procedures for cash payments and deposits and any other activities that will result in ensuring that PPSAT receives accurate reimbursement for services billed.
    • Maintain confidentiality in respect to any and all health center and patient information.


    • Bachelor’s degree in related field from accredited college or university; eight to ten years of relevant billing oversight will be considered in lieu of a degree.
    • Four to six year’s of billing management experience in a medical office.
    • Minimum of one year management/supervisory experience.
    • Demonstrated knowledge of all major insurance companies, HMO’s, PPO’s, and Medicaid.
    • Experience working in an integrated health care system.
    • Must be able to interpret contracts and understand the revenue cycle issues for all payers.
    • Master’s degree in related field preferred.
    • Five to seven years related experience preferred.
    • Demonstrated experience with NextGen preferred.   


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