7 Crestwood Cir.
Hampton, VA 23669
(757) 576-8738


To utilize my skills in the medical profession while continuing my education and training to higher levels.


Certified Nursing Assistant
Medical Terminology
HIPPA Employee Compliance
Emergency Medical Technician
MS Office/ Windows
AAS in Emergency Medical Services
Paramedic Certification
AAPC Certified Coding


Word Proc (approx. 4000 kpm) Avid Team Player
Self-Motivated Learner ICD-9 Coding
Exceptional Customer Svc Departmental Organization
General Office Equipment Professional Telephone Etiquette
Leadership/Management Communication Skills


Hampton Roads ENT~Allergy
901 Enterprise Pkwy, Ste 300
Hampton, VA 23666
Elizabeth Lindsay

2010 - Present
Medical Billing/Coder

Responsibilities - Coding patient services and data entry; Electronic charting of patient treatment, diagnosis, and procedures to help ensure accurate coding; Applying and reviewing surgical/consult charges that the appropriate CPT, HCPCS and/or ICD-9 from hospital based services are accurately captured; Applying payments and managing all aspects of patient accounts and billing (posting payments, patient notification of physician charges, surgical charges, and outstanding balances); Staying up-to-date with Insurance Plan trends and changes related to covered services; Investigating claim rejections and denials from Payor sources and resubmissions when appropriate; Assisting with providing accurate payment detail and demographic information for Collection Agency purposes for delinquent accounts; Management of multi-line telephone system as I attempted to complete each call with minimal transfers as possible for any customer/potential customer calling (patients , insurance

companies, inside/outside physicians, etc.) as well as directing questions to the appropriate party if outside my scope of knowledge.
Laboratory Billing Solutions
1435 Crossways Blvd, Suite 104
Chesapeake, VA 23320
Keisha Winborne

Medical Billing/Coder

Responsibilities ? Reviewing and submitting electronic claims from various Laboratories; Entering and managing patient information and demographics; Applying the appropriate ICD-9 codes as supported by physician documentation and summary of services provided; Supporting the reasoning and medical necessity for test or labs performed when reimbursement was questioned or denied to insure highest reimbursement allowed.

Diversified Ambulance Billing, INC.
397 Little Neck Rd
Bldg 3300 South, Suite 300
Virginia Beach, VA 23452
(757) 557-0833
Jackie Herrera

Data Entry Supervisor
ICD-9 Coder Specialist

Responsibilities ? Supervising 35-40 office operators; developing work related spreadsheets, filing systems and training manuals; Conducting data entry audits for processing operations, insurance verification/accuracy, and patient demographics; Accurately applying and entering ICD-9 codes to into computer based billing/filing with speed and proficiency; Generating various reports for tracking and managing employee productivity and accuracy; Assisting in creating and maintaining client manuals utilized by the office managers.

References will be provided upon request