Does your form only have the codes on it, or do you have clear descriptions?
For example ... Have one "box" that's labeled: Admit for Observation
with the 99218, 99219 and 99220 codes underneath. Have a separate box labeled: Hospital Inpatient Admission with the 99221, 99222, 99223 codes underneath.
In cases like this education of the physician is key. And repetition of the message will be needed.
Is there one physician who seems to be the "coding guru" in your group? Maybe if you can spend some time with that doctor redesigning your form to make it easier and more clear that will help. You could also enlist this doctor's help in conveying the changes and message about correct coding to the rest of the providers.
Hope that helped.
F Tessa Bartels, CPC, CEMC
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