Results 1 to 3 of 3

Coverage/Billing of Interpreter Services

  1. #1
    Burlington, VT
    Arrow Coverage/Billing of Interpreter Services
    Exam Training Packages
    I have been asked if our hospital/physician offices may bill for interpreter services. I have searched for any transmittals/MLMs and can't find anything under interpreter... Please respond with any resource/hint you may have on this.

    Thanks for your assistance.
    Sondra Hayden,CPC

  2. #2
    North Carolina
    We don't have a separate fee for "interpretation services"...

    Sec.36.303 Auxiliary aids and services.

    (a) General. A public accommodation shall take those steps that may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the public accommodation can demonstrate that taking those steps would fundamentally alter the nature of the goods, services, facilities, privileges, advantages, or accommodations being offered or would result in an undue burden, i.e., significant difficulty or expense.

  3. #3
    This was posted on the DH forum by Margie Vaught recently..It should help

    There are two separate laws/regulations regarding this
    One - President Clinton signed one relating to NonEnglish speaking and access to healthcare
    Second - Civil Rights-American's with Disability-

    Here is the information that you will need:

    Here is another URL:

    Here are some URLs relating to this issue and what the National Association of the Deaf (NAD) has to say:
    "Are Doctors Required to Provide INTERPRETERs for Medical Visits and Other Medical-Related Situations? The short answer is yes. This is covered under the Title III of the Americans with Disabilities Act (ADA). If you feel that you need an INTERPRETER in order to understand what your doctor/health care provider is telling you, then the doctor/health care provider is required to provide you with one. It is best to contact your doctor/health care provider directly and tell them, prior to your appointment, that you need an INTERPRETER. Do not hire your own INTERPRETER and expect the doctor/health care provider to pay your INTERPRETER for you. You may run into problems that way.

    The doctor/health care provider must pay for the cost of an INTERPRETER, even if the cost of the INTERPRETER is more than the cost of your visit. The doctor/health care provider is expected to handle the cost of INTERPRETER as a normal business expense or as part of the overhead costs of operating a business.
    If your doctor/health care provider tries to encourage you to bring in a signing family member or a friend as a way to "save costs", say no. Family members and friends cannot be expected to be neutral and sign everything they hear. They may be emotionally or personally involved with you and this may affect their INTERPRETing. Using them as INTERPRETERs can also cause problems in maintaining your confidentiality as a patient. "

    "In August 2000, former President Clinton signed an executive order requiring all federally funded medical facilities to develop written policies on how they would serve patients who speak little or no English. Later that month, HHS released guidelines outlining medical facilities' responsibilities in offering language assistance, but those guidelines are rarely followed, the Post notes. "The requirement is a federal law. But the guidelines say what you should do, not what you must do if you want to be compliant," Robinsue Froehboese, principal deputy and acting director of the Department of Justice's Office of Civil Rights, said. "

    "Federal civil rights law requires hospitals and doctors receiving federal funds to provide services that can be understood by non-English speakers. In general, doctors cannot turn away patients simply because they don't speak English.

    And executive order signed by President Clinton emphasized that programs provided in English that are not accessible to those who speak limited English are discriminatory.

    This fall, the Department of Health and Human Services' Office for Civil Rights plans to issue guidelines for serving such patients.

    In California, advocates are pushing for a bill to require stricter enforcement of a 1973 law that makes state and local agencies provide bilingual services if they serve a substantial number of non-English-speaking people.

    And a new Maryland law says state agencies must translate vital documents if 3 percent of the population they serve is unable to understand or speak English.

    Doctors rely on a patchwork of methods of communicating with patients who don't speak English. Some enlist janitors, receptionists, other patients or relatives. At one hospital in the Washington, DC area, staff members occasionally use flash cards for women giving birth with phrases in Asian dialects for "pain," " pressure" and "push."

    A more sophisticated pilot project at Gouveneur Hospital in New York uses trained medical INTERPRETERs for simultaneous INTERPRETation of Spanish, Mandarin, Cantonese and ***inese, a Chinese dialect. Doctors and patients wear headsets and the conversation is transmitted over a wireless network to an INTERPRETER in another room."

    Margie Scalley Vaught, CPC, CPC-H, CCS-P, MCS-P, ACS-EM, ACS-OR
    Healthcare Consultant

    Mary, CPC, COSC

Similar Threads

  1. Replies: 2
    Last Post: 03-02-2015, 07:46 AM
  2. Interpreter Services
    By belmontg in forum Compliance General Discussion
    Replies: 0
    Last Post: 01-24-2014, 11:10 AM
  3. Interpreter Services - insuranc ehwo
    By imjsanderson in forum OB/GYN
    Replies: 2
    Last Post: 03-10-2009, 10:54 AM
  4. Interpreter Services - services to insurance
    By imjsanderson in forum Medical Coding General Discussion
    Replies: 2
    Last Post: 03-05-2009, 01:06 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
Enjoying Our Forums?

AAPC forums are a benefit of membership. Joining AAPC grants you unlimited access, allowing you to post questions and participate with our community of over 150,000 professionals.

Join Now Continue Reading Without Full Access

Already a Member?


Close Message

In addition to full participation on AAPC forums, as a member you will be able to:

  • Access to the largest healthcare job database in the world.
  • Join over 150,000 members of the healthcare network in the world.
  • Be a part of an industry leading organization that drives the business side of healthcare.
  • Save anywhere from 10%-50% with exclusive member discounts on courses, books, study materials, and conferences.
  • Access to discounts at hundreds of restaurants, travel destinations, retail stores, and service providers. AAPC members also have opportunities to save on heath, life, and liability insurance.
  • Become a member of a local chapter and attend regular meetings.

Get OurFREE2017SalarySurvey.

We'll email you a link to our 2017 Healthcare Salary Survey when it is available so you can see your earning potential.