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Thread: prescription refills

  1. #1

    Post prescription refills

    AAPC: Back to School
    A physician in our clinic was wondering if we can charge a minimal office charge 99211 for refills of prescriptions, when a patient calls and only needs refills, or is there a different charge that we can do?
    I anyone knows the answer to this or is currently charging for prescription refills, when patients call the office, I would really like to hear form you.


  2. #2
    Join Date
    Apr 2007


    If the patient is only calling in and you in turn call the pharmacy with the refill, this is not a billable service.

    99211 is still an evaluation and management service, meaning the patient has to be there and you must evaluate and manage a problem.

    If they are actually talking to the doctor on the phone you may want to look at 99441, maybe that would apply. Again it is an E/M service, though.

    Laura, CPC

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