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prescription refills - anyone knows

  1. Post prescription refills - anyone knows
    Medical Coding Books
    A physician in our clinic was wondering if we can charge a minimal office charge 99211 for refills of prescriptions, when a patient calls and only needs refills, or is there a different charge that we can do?
    I anyone knows the answer to this or is currently charging for prescription refills, when patients call the office, I would really like to hear form you.


  2. #2
    If the patient is only calling in and you in turn call the pharmacy with the refill, this is not a billable service.

    99211 is still an evaluation and management service, meaning the patient has to be there and you must evaluate and manage a problem.

    If they are actually talking to the doctor on the phone you may want to look at 99441, maybe that would apply. Again it is an E/M service, though.

    Laura, CPC

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