I live in Fort Smith AR and grauduated in 4-06 with a degree in Medical coding and billing. I received my CPC-A certification in 6-2009 and am looking for a job in this area. Thank you for taking time to review my resume.

Emily Cain CPC-A

2128 N 53RD STREET, FORT SMITH AR 72904, 479-648-7343, EAVES_EMILY@YAHOO.COM

OBJECTIVE
To obtain a position using my varied customer service skills and my medical billing and coding training

EXPERIENCE

3/1/2007 TO CURRENT
Experian Consumer Direct Van Buren AR
CUSTOMER SERVICE REPRESENTATIVE
o To answer customer's questions about their membership and assist them with login related issues
o To research and correct customer's problems accessing and printing their credit reports
o To research, post chargeback's, and refunds to customer's accounts
o To respond to customer's emails with solutions to their issues

8/1/2006 TO 2/1/2007
Fidelity National Information Services Little Rock AR
CUSTOMER SERVICE REPRESENTATIVE
o To help customer's resolve issues with their Visa and MasterCard accounts
o Received a certificate for completion of training
o To achieve a high level of customer satisfaction

5/1/2006 TO 6/1/2006
Employment Solutions Bryant AR
O PAYMENT PROCESSOR
o To post insurance payment's to customer accounts
o To ensure that all insurance payment paperwork was filed in a timely manner
o To scan all insurance payment information into the computer

EDUCATION
08-1998 Tillinghurst Adult Education Center Columbus GA
GED

09-1998 Columbus Technical Institute Columbus GA
CERTIFIED CUSTOMER SERVICE REPRESENTATIVE

04-2006 Florida Career College West Palm Beach FL
MEDICAL CODING AND BILLING SPECIALIST
o Received my Certified Professional Coder-Apprentice certification in 06-2009


REFERENCES
References are available on request.